Excerpt: Disclaimer: I usually never rate a product as a 1 star or 5 star product. This product, however, truly deserves the lowest rating available. When we updated our computer and printer, we didn't even know where to start. My previous printers had been HPs, but I'm not afraid to try something new. Friends had given us a Best Buy gift card and being busy with two sick kids, we opted to shop from home. Big mistake.
"WARNING DEFECTIVE like the other 3 Canons I have had"
24 August 2010
Pros: They replaced it
Cons: Designed to use as much ink as possible (Even uses colors to make graphics even in eco or grey or black scale) The replacement of the replacement of the replacement have all failed. Not one year without problems, now saying out of warranty
Pros: zero. seems so handy to have all these functions, but when they do NOTHING, forget about it
Cons: impossible to get new cartridges to work. I can't print in black and white. NIGHTMARE. cartridge refill places can't deal and I'm pretty sure when i go back for the hundredth time tomorrow that they'll tell me to get a new printer. disposable crap
"Giant obnoxious pile of crap, avoid at all costs"
21 July 2009
Pros: It will probably make a decent boom in a shooting gallery
Cons: I hate this rotten piece of crap all-in-worthless degenerate excuse for a printer/scanner. No wonder it was free with purchase of a computer; it's the only way Best Buy could get rid of these horrible piles of rat feces. Worst canon product ever.
Summary: I purchased this item in June (4 months ago) and have printed approximately 500 pages of black and white traditional pages on it. Yesterday while attempting to print another one page document, I got a message saying there was an error and to retry or contact a service center. After retrying according to their instructions approximately 5 times I received the same error message. I contacted customer support and after five minutes they told me that
Summary: I use this printer for scanning, b&w printing, and a couple times I accidentally printed something in color.
For the most part this printer is good, both the scanning and the printing. My problem with this printer is that its similar to other Canon products in that it either lies about the ink usage, or it chooses to use color to create the b&w rather than simply use the black ink cartridge.
Summary: I purchased this printer just under 2 1/2 months ago. It did well and gave
sharp copies. I went to use it today, and it will not power up. I use
surge protection on my computer and peripherals, and with no external power
supply, I am left with an oversized paperweight.