Summary: This is an excellent machine. Why only 3 stars? The ink cartridges hold about 2 tea spoons of ink and seem to run out every time you turn your back. If it were not for the excellent third party inks available this machine, using Canon inks, would not be economically viable.
Failed after just 2 years - usual print head problem. No more Canons for us
P. Haynes, Amazon
3 November 2014
Summary: Failed after just 2 years with the same print head problems that so many others report. Nothing we tried could resolve this and a new print head is almost as expensive as the printer (and there's no guarantee that replacing the head will solve the problem anyway).
Summary: Bought in August 2012, died in Oct 2014, with the dreaded B200 print head error, followed by error code 5100, then nothing. Cost £100 from a box-shifter with a load of cartridges - maybe I should have suspected why it was being given away?
Summary: Also had the print head error fault after 18 months. Horrified to read online about how many others have had this problem and Canon's complete lack of response. Shame as was a truly exellent printer with great features but will never buy a canon printer again as seems they are designed to fail...
Landfill after 2 years, probably due to failed power supply - so poor environmental credentials,
12 September 2014
Summary: After 2 years of happy use mine died suddenly. Even an extended warranty would not have helped. Would an external, replaceable power supply have helped I wonder? During the 2 years I encountered 1 silly glitch: a scrap or torn off paper entered the printer via the paper tray, this totally disabled...
Absolute rubbish as it failed just out of warranty, ...
7 September 2014
Summary: Absolute rubbish as it failed just out of warranty, We had hardly used it as we are away a lot. do a google search on all the problems with this model and class action against canon in the US.
Summary: This was a good printer - when it worked. Annoyingly it regularly dropped it's wi-fi settings requiring setting up from scratch again. Worse though is the dreaded 'B200 error' message, which tells you to refer to a service agent.
Summary: Watch out for this seller!! NEW does not mean that, just that it has not been supplied to a customer before - so as in my case it has scratches all over the case as it was an ex-demo, if only I had not trusted a product title of NEW and read into the full description where this information was...
Summary: Had my MG5350 just over 15 months now and it suddenly stopped working and displayed a B200 (Printer Head error). I have the printer for home use using all the main function but not to any great degree so it hasn't been heavily used.