The only printer to die so young--after 1200 pages
Mark Buse, Amazon
10 December 2013
Summary: The printer died after less than 1200 pages printed. Color print quality was horrible from day one. Pages were distorted and color was way off compared to our other printers. Canon support was combative and refused to deal with the lemon Canon sold us. We should have just returned this money-sucking piece of junk in the first week. We mistakenly had faith in Canon to fix the problems, but they never intended to do that.
Summary: you would expect that a top of the line $500 printer would be hassle free. Much to my surprise this product is difficult to configure. If you work on a Mac OS you should be aware that this is not compatible. The scanner simply does not work on a mac. Just trying to save someone from making the same mistake I did. Would not recommend this product.
Summary: I purchased 2 of these last year for my business. Terrible decision. As previous commentators have mentioned, canon has programmed a hard coded maximum print limit into the toner cartridges, making the cartridges useless after a certain number of prints in spite of the fact that they have plenty of toner left. Also, the cost for a full set of canon cartridges actually EXCEEDS my purchase price on the unit!
Summary: I had a tree fall on my house and office and smash, among other items, my Canon MF8170 that I had for 4 years and LOVED. The MF 8170 print quality was better than the print shop and I did all of my own brochures and ads using that machine. Unfortunately, after moving to a MAC when my PC was also smashed, I found that the MF8170 wasn't MAC compatible, so I went with another Canon thinking the print quality and the ease of use would be the same. NOT AT ALL.
Summary: Unit arrived DOA. Powered on and indicated a paper jam. Yet, no paper is actually jammed. Canon has no weekend support, either. I now have a $449, 70lb printer I can use for workouts because it's not going to be printing, faxing or scanning any time soon.
Copy Counter Chip in Toner Cartridges (Update, 11/30/10)
Jack Puglis, Amazon
27 September 2010
Summary: I'm one unhappy customer. I've had several laser printers before this one, and it's adequate in terms of its functions. However, the Canon seems to have created a business model that enables them to make most of their profits from the sale of replacement toner cartridges. In the past, I've gotten around this by buying a cartridge refill kit: you melt a hole in the side of the cartridge with a special tool, refill the cartridge with (much less expensive) toner, tape over...
This is a non starter. The worst printer I have ever purchased.
28 January 2010
Summary: This is hands down the worst printer and worst value for a printer I have ever experienced. I use a line of printers for my own work in professional photography and graphics, but also use all kinds of printers and devices when programming web sites. Here's the summary: - We had problem after problem with the toner. The machine ships with full toner cartridges (CMYK) and after 3 weeks the black toner was reported as empty.