Conclusion: Great features exactly what I wanted but using features can be cumbersome, too many choices per button on control panel, can be confusing. Tech set up well worth the money. Set up is not designed for novice, can be confusing for even a seasoned user. This is the only reason I gave it 4 stars.
Pros: everything you need in one machine, optional high capacity toner cartrage available
Cons: some funtions are cumbersom to use, setup can be confusing, 250 sheet paper tray
Conclusion: The functionality and quality of the printer is excellent 4-5 stars for sure. The setup process, having to download multiple software programs to use, and heavy drivers, etc., makes this a complicated setup. This is not an plug and play system.
Pros: reliable, durable, fast print speed, easy to use
Summary: This printer is great! I am still learning all the functions, but it prints, scans, faxes, and copies very quickly! Definitely getting my money's worth. And at this price, you really can't beat a wireless multifunction printer! I highly recommend this printer. It is perfect for your small business!