Summary: This product is referred to as a "prototype" Well--that's all it should have been--it should have never gotten through the exit doors at Canon. I spoke with a Canon customer service rep. about this product and he said "That's what we get for having someone else design it for us." The envelopes require three settings (2 on the computer and 1 on the printer) to print one envelope--I'll handwrite it, thank you.
Summary: I have owned one for about a year and only successfully faxed something once. If I want something faxed it takes less time to go to Kinko's and fax it. I have spent enough faxing things to by a new fax machine. It takes over 1hr to receive a fax, it had to be sent multiple times and we have a dedicated fax line. What ever you do don't by this for the fax spend the $49 dollars on a Panasonic it worked 100% better.
Summary: This printer will not feed paper through the paper tray. It will only feed paper one at a time through the slot. The paper trapy stopped working within a week of when I purchased it. It is almost useless without a working paper feeding mechanism.
Should not be in production -- major paper handling problems
7 August 2007
Summary: I had been looking at multi-function devices (MFDs) for a little over one year. One of the things that delayed my purchase is that the all-in-one machines are usually a generation or two behind in technology. The Canon imageCLASS MF5550 is able to print-copy-scan-fax, with an automatic document feeder (ADF) and a glass platen for laying objects flat for scanning and copying. Because this Canon was also the first MFD with USB 2.0, I bought it for my solo law firm.
Summary: I purchased the MF5550 to replace my old hp inkjet fax machine. Out of the box employees were complaining that they were having problems faxing. Talking to tech support they said that the MF5550 is not compatible with all fax machines. She said there is a known problem in connecting to Sharp fax machines. I was having problems connecting to a Brother and my old fax machine works just fine.