Summary: This printer has been a true workhorse for me... I have estimated that I have made about 48,000 copies with it, and other than some rare paper feed issues now, it still works quite well. I also like that the cartridges are easy to refill myself, inexpensive to refill (about $10.00 if I do it myself), and my per copy cost is very low in the end. I can refill the cartridges about 3 times (yielding a total of 16,000 copies per cartridge) before I have to replace them.
Summary: What I like about the printer is that it was well preserved by the owner of this printer and it worked right away, it prints very fast and scans great, I have not dislikes about it at all. I bought it because I needed an all in one printer for my computer business and this one worked out with a quality ebayer and I will definitely buy from again.
Summary: This product is referred to as a "prototype" Well--that's all it should have been--it should have never gotten through the exit doors at Canon. I spoke with a Canon customer service rep. about this product and he said "That's what we get for having someone else design it for us." The envelopes require three settings (2 on the computer and 1 on the printer) to print one envelope--I'll handwrite it, thank you.
Summary: I have owned one for about a year and only successfully faxed something once. If I want something faxed it takes less time to go to Kinko's and fax it. I have spent enough faxing things to by a new fax machine. It takes over 1hr to receive a fax, it had to be sent multiple times and we have a dedicated fax line. What ever you do don't by this for the fax spend the $49 dollars on a Panasonic it worked 100% better.
Summary: This printer will not feed paper through the paper tray. It will only feed paper one at a time through the slot. The paper trapy stopped working within a week of when I purchased it. It is almost useless without a working paper feeding mechanism.
Should not be in production -- major paper handling problems
7 August 2007
Summary: I had been looking at multi-function devices (MFDs) for a little over one year. One of the things that delayed my purchase is that the all-in-one machines are usually a generation or two behind in technology. The Canon imageCLASS MF5550 is able to print-copy-scan-fax, with an automatic document feeder (ADF) and a glass platen for laying objects flat for scanning and copying. Because this Canon was also the first MFD with USB 2.0, I bought it for my solo law firm.
Summary: This HUGE (compared to other printers in its class) printer has a very poor design when it comes to paper handling. The feeder tray comes in two parts that you hook together. The parts that connect two parts are all plastic (of course) and, if you are not careful, easily breakable. But that's not the worst part. The worst part is the paper sensor. The sensor is a black plastic thing hanging down on the tray right next to the rollers.
Summary: I purchased the MF5550 to replace my old hp inkjet fax machine. Out of the box employees were complaining that they were having problems faxing. Talking to tech support they said that the MF5550 is not compatible with all fax machines. She said there is a known problem in connecting to Sharp fax machines. I was having problems connecting to a Brother and my old fax machine works just fine.
Summary: Things that I like is that it is a laser printer and very fast. The fax side is very good. It holds a lot of paper and the scanner works very well. The bad things are it doesn't have an on/off switch, and the paper will report a jam if you move the back paper guide out of position when you are loading the paper tray. Other than that it is a very good machine.