Reviews and Problems with Canon i-SENSYS MF8380Cdw
Showing 1-2 of 2
I will never buy Canon again!
2 February 2013
Summary: Bought this printer for the features. The was DOA (dead on arrival) Canon sent another, refurbished printer - that didn't work either. Now waiting for the fifth printer to arrive to see if the fault is rectified. Bottom line - I bought a brand-new printer and now have a non-working refurbished printer, with no offer of refund or compensation. This was my first ever Canon product and certainly my last.
Used to love Canon products....until I purchased this
3 February 2014
Summary: I have been a very loyal Canon customer for close to 20 years, and I am not the type of consumer who usually has loyalty to any brand. I have always found their products very reliable and easy to use and their customer service to be excellent. To be fair, their customer service is still head and shoulders above most in that an actual person answers their toll-free phone line and actually helps you through your problem.