Summary: One of the plastic clip broke inside the printer that secure one the the laser toner, making the device usable. The printer also never was able to reproduce color accurately, so color printing was not a huge loss. Otherwise a great all in one.
Conclusion: I've used several Canon ImageClass printers, both at work and at home. I wanted a color multifunction printer and decided to go with a Canon because of my previous EXCELLLENT experiences. I must say customer support has been most helpful, but that doesn't make up for the connectivity issues I keep experiencing. I gave on wireless, and USB is flaky.
Conclusion: This copier has serious and consistent problems keeping a wireless connection. Junk. I am highly agitated as it screens and use is not intuitive. Poor programming in my opinion. I would not recommend this model.
Cons: Difficult to use, Slow Print Speed, Difficult Setup, unreliable, bad wireless use