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Brother MFC-J870
9.5 out of 10

Brother MFC-J870

Color Inkjet All-in-One for your Home or Home Office If you're l Read more

Great Deal: $130.98

Reviews and Problems with Brother MFC-J870

Showing 1-10 of 35
Overall 2
2.0

My worst nightmare packing up for return

AMJ, Staples
30 January 2015
  • Excerpt: The out of box experience was poor. I have a mac and was on the phone for an hour trying to get connected. Finally, and the first two sheets were generated by the printer. OK. The 3-6 were the same letter that I printed from my computer.
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Overall 2
2.0

unreliable

jonny, Staples
9 October 2014
  • Excerpt: Bought this August. Set up went well. Three weeks later, it suddenly refused to print from my mobile devices. Any command to print from my laptop resulted in the printer going offline, putting the print request to memory, and then finally spitting it out 5 to 20 minutes later, with half a page blank...
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Overall 2
2.0

Something did not work correctly

z-man, Staples
18 September 2014
  • Excerpt: The product turned out to be a big disapointment after all things seemed to go well. The Easy Tech associate spent almost three hours at my home trying to hook up all of the features but, after the fx, copy, and print modes were all up and running, the scan mode refused to work.
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Overall 2
2.0

SLOW and doesn't work well with Mac

SR, Staples
7 August 2014
  • Excerpt: It spits out the pages slower then the brother 825 that broke on me. It doesn't work well with Mac and takes several tries to print out attachments via the Preview on Mac. Have to restart the printer in order to get it to print mail and mail attachments . Will not buy another brother InkJet again.
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Overall 2
2.0

Perpetually "Offline" and thus, won't print or scan after 5 mos. AVOID if you're an average electronics consumer!

J. Ahn "matoise_82", Amazon
9 July 2014
  • Summary: I'm seldom compelled to write a review, but my frustration with this machine is at a high, so I want to prevent other consumers from making the same purchasing mistake as I have made months ago.
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Overall 2
2.0

looks good

Eva Zaleski, Staples
1 May 2014
  • Excerpt: The tecnnical support is bad, the instruction lousy, the printing bad, if I have to get a printer will not get this one!
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Overall 2
2.0

Paper Jammer

Scott, Amazon
25 April 2014
  • Summary: Maybe I received a bad egg but this machine jammed as often as it printed. Having a few bad experiences with printers in the past, I preferred to return it.
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Overall 2
2.0

Not Happy right Now

Teddy Bear, Staples
11 April 2014
  • Excerpt: The New Brother MFC-J870dw Inkjet All-in-One Printer by Brother, purchased last week, (needed badly for tax forms), prints only word and excel documents. Turbo tax forms or PDF files had to be saved on thumb drive and carried somewhere else to printThis is totally unacceptable.
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Overall 2
2.0

Good machine, nearly impossible to set up.

Wayne A. Meeks, Amazon
9 April 2014
  • Summary: After many hours reviewing instructions and trying different solutions, including one hour on the phone with customer service (being told repeatedly to do the things that the manual had instructed and that I had already tried), I gave up getting it to recognize my wireless LAN and connected it by...
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Overall 2
2.0

Jams Paper, Smears Ink, Etc.

Rinne, Staples
3 April 2014
  • Excerpt: Prior to this printer, I owned a Canon. I absolutely loved it and it's been the best printer I've owned to date. It served me quite faithfully for three years before it ultimately died. If it wasn't discontinued, I would've bought another.Relative to that printer, this Brother printer is garbage.
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