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Brother MFC-J825DW
7.7 out of 10

Brother MFC-J825DW

A Web-Connected Inkjet All-In-One TouchScreen Printer The Brothe Read more

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Reviews and Problems with Brother MFC-J825DW

Showing 1-10 of 16
Overall 2
2.0

Good for six months

scott grant, Amazon
12 August 2014
  • Summary: after six months printing started to gradually fade and within a year printed about half of what was needed. Followed instructions in owner's manual to clean and adjust printing, didn't improve printing.
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Overall 2
2.0

Installation problems worsened by *terrible* customer service

E. R. Anderson, Amazon
30 June 2013
  • Summary: The short: I would not buy this printer again - or any other Brother product, for that matter - simply on principle. It may be a fine printer, but I wouldn't know because I'm 3 hours and two calls to customer support (paraphrased: "the problem is your computer, not our printer") into the...
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Overall 2
2.0

Owned this printer for a year... Not a smart purchase!

CavWifeJen, Amazon
15 March 2013
  • Summary: Ive owned this Brother MFCJ825DW for a little over a year and I have to say it is the worst printer I have ever owned. Everytime I use it, I want to act out a scene from "Office Space". Sometimes it falls off my wireless network for no reason at all.
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Overall 2
2.0

Will not download

Kindle User, Amazon
19 November 2012
  • Summary: I am returning this to Amazon tomorrow. Spent 4-5 hours over 2 days with Brother support trying to install, actually on 2 HP PCs but it would not load on either. Brother customer service blamed the Windows 7 systems and suggested to call HP which I did and their reps blamed Brother.
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Overall 2
2.0

Worked for 8 months...

thirty-five, Amazon
10 November 2012
  • Summary: After researching for a couple of months I decided to purchase this considering the reviews were good and the reasonable cost for what I was looking for. When I received the printer I wasn't ecstatic about the print quality on this, I have had Dell printers (that sucked) that printer so much better.
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Overall 2
2.0

Poor results from a cheap printer

John H "John H, Author, The Spiritual Solutio..., Amazon
2 October 2012
  • Summary: The price is right for this printer and the resulting output reflects the price. As we all know, manufacturers and retailers make huge profits on the sale of ink and this particular printer must be making Brother and Amazon a lot of money. The wi-fi works great and the print quality is good.
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Overall 2
2.0

Can't understand the good reviews

lwsmith, Amazon
19 May 2012
  • Summary: I can't for the life of me understand how this product received so many positive reviews. This is a hideous printer. I've had it for 4-5 months and finally couldn't take it any longer and purchased an HP Officejet Pro 8600 last week.
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Overall 2
2.0

Constant Paper Jams!

T. Lewis, Amazon
19 December 2011
  • Summary: Just wanted to let anyone considering this printer know... I read the positive reviews and was confident in ordering this particular printer (have a Brother laser printer that I love). However, my experience was two days of frustration with constant paper jams.
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Overall 2
2.0

Not Compatible with Mac

T.C., Amazon
19 December 2011
  • Summary: Do not buy this product if you have a somewhat recent Apple operating system. We have a brand new mac with OS 10.7 and this Brother printer has been an absolute nightmare. Have spent at least 4 hours setting-up and then on phone with Brother support trying to troubleshoot. No luck.
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Overall 2
2.0

Like all cheapies, one ink cartridge runs out, you can't print.

A.L. in N.S., Amazon
16 December 2013
  • Summary: Incredibly annoying...I bought this printer because it was a bit more money, thought maybe I would be spared this problem. I really only use black ink, but have printed some colour. However, once the coloured ink dries up (2-3 months) the printer shuts down until you replace the colour cartridges.
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