Summary: after six months printing started to gradually fade and within a year printed about half of what was needed. Followed instructions in owner's manual to clean and adjust printing, didn't improve printing.
Installation problems worsened by *terrible* customer service
E. R. Anderson, Amazon
30 June 2013
Summary: The short: I would not buy this printer again - or any other Brother product, for that matter - simply on principle. It may be a fine printer, but I wouldn't know because I'm 3 hours and two calls to customer support (paraphrased: "the problem is your computer, not our printer") into the...
Pros: This printer arrived timely as usual from Newegg. I like that it is connected to my network and no usb cable was required, even for initial set up. I have not printed any photos, but for text, the print quality is very good. The scanner seems to be better quality than my previous Canon unit. I bo...
Summary: Paperwork says its Win 8 compatible, but the brother software does not work, I uninstalled and installed several times, from the supplied disk, and right off the Brother website. The machine will print OK from my computer, but the scan feature took me hours to get it to work.
Pros: Specs look good on paper.
Cons: Noisy, makes a lot of noise when printing. Brother software does not work, with Windows 8. Brother online help support, gives wrong information.
Summary: Not bad, but would look elsewhere next time. Still in search of the perfect printer.
Pros: Features, price, works good for normal printing
Cons: Had some trouble with wireless dropouts, wish I could print/scan from a web interface. The real problems I ran into were printing envelopes. I get black marks on the top edge of all envelopes. Called Brother support and was told that my envelopes are too thick (greater than 20-25lb.). They seem l...
Summary: We broke one of the external hinges on day one. Not sure how, or what the hinge is for, but it makes it seem even flimsier. The hinge has something to do with the scanner. One potential positive with this printer is that it works out of the box with bundled windows drivers.
Cons: As other reviews point out, this printer constantly jams. I just want to add that, sometimes when it jams, the print head doesn't park, so the head is left exposed to the air. We bought just one black print cartridge for this thing (so its total page count is really low -- I think it's under 3 mo...