Very poor quality images and will not work with glossy paper at all
14 May 2015
Summary: I purchased this simply because I create 11 by 17 charts and this seemed to be a good choice for that. I noticed immediately that the printer is very slow and it is programmed to make a bunch of noise to give the illusion that it is doing something when in fact, it isn't.
Summary: We have had this machine since September 2013; which is about 10 months ago. It did fine at first, though the picture quality was horrible! All the reviews we had read said picture quality was roughly the same as drug store prints, but that was far from the case!
Summary: Printer constantly has paper jams. No paper stuck anywhere the sheet not left the try, paper jam. If not that its streaking ink acroos the page. I had good experience with my previous brother printer but i am going back to HP after this was of money.
This is honestly the worst printer I've bought in the last 10 years.
William B., Amazon
25 April 2014
Summary: Where do I begin? Let's start with the paper feed issues. Every time I go to print a multiple page document I have issues with the paper feed. No paper jams, just the constant problem of the printer grabbing 4-5 pieces of paper at a time.
Summary: Mechanical breakdown after about 250 printed sheets of paper. Luckily for brother I don't print that often and its out of warranty. Tech support said they'd be happy to sell be another one at full price. Stay away.
Summary: I bought this unit strictly to print on 11x17 paper. This machine is constantly jamming and is very finicky. It is almost useless - and I mean that. I am very frustrated that I have to buy a replacement. I always had really good experiences with Brother products, so I am a bit shocked.
Summary: Well, I only tried this machine because my big brother the tech expert, who is hardly ever wrong, recommended it. The black ink gets clogged and won't print out on occasion. This has happened twice now in a two week period.
Summary: I have the following three failures with this printer: 1. Scanning: The first day I received it I had to spend TWO HOURS on the phone with tech support to get it to scan; they had to "bump my problem up" two tech guys to find one who could solve the problem.
Cons: So I'm trying to print 11 x 17 from a 2D sketch. I managed once, not sure what was different. I can print 8 x 11 without any adjustments in the printing options. But 11 x 17 refuses to do so. Trying all 11 x 17 format choices, the printer puts out a 8 x 11 blank paper from the 8 x 11 tray and dis...