Summary: Mechanical breakdown after about 250 printed sheets of paper. Luckily for brother I don't print that often and its out of warranty. Tech support said they'd be happy to sell be another one at full price. Stay away.
Summary: I bought this unit strictly to print on 11x17 paper. This machine is constantly jamming and is very finicky. It is almost useless - and I mean that. I am very frustrated that I have to buy a replacement. I always had really good experiences with Brother products, so I am a bit shocked.
Summary: Well, I only tried this machine because my big brother the tech expert, who is hardly ever wrong, recommended it. The black ink gets clogged and won't print out on occasion. This has happened twice now in a two week period. Worse yet, the process for unclogging it dries out the ink in the printer and they don't want to replace anything but the black ink! The ink colors are not good either: blues are not true blue and reds are muddy.
Summary: I have the following three failures with this printer: 1. Scanning: The first day I received it I had to spend TWO HOURS on the phone with tech support to get it to scan; they had to "bump my problem up" two tech guys to find one who could solve the problem. He actually had to log in to my computer to program it to work, which was disquieting for me. 2. Custom range printing: The second day I learned the printer will not print "custom page ranges" (ie.
Summary: Save yourself's the trouble and stay AWAY from this printer. It is garbage and an inferior product. After 2 years with I have only replaced the black ink just to tell you that printer is not being over worked. Even that I replaced with Bother's own so-called innobella ink and the black prints degenerated to worse of the original - the original itself wasn't great to begin with! Now after every TWO prints the machine displays PAPER JAM while no paper is jammed!
Summary: I bought this based on the reviews. I have had constant trouble since day 1. - It never keeps the network settings. I have to keep typing in the WIFI password on the printer - It constantly has printing problems- getting blank sheets and there is NOT EASY WAY TO TROUBLE SHOOT. The documentation is dense and applies to multiple printers.
Summary: Worked well for all of 4 weeks (with moderate to light domestic printing duty) Now paper jams are continuous even clearing per the manual - printer head doesnt eturn to centre of carriage, hold stopeict down, it resets, prints once then jams next time around. Very frustrating for such a new unit?
Summary: I'm sorry to say this has been a problem from the beginning - it won't load paper (cheap/expensive/lightweight/heavyweight) - always reporting fictional paperjams, have to reset the broadband box several times before it picks up the signal (from the box 4 inches away...) It's a shame as it was much cheaper than other A3 printers. Now we know why!