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Brother-mfc-j615w.22552151
6.9 out of 10

Brother MFC-J615W

Built-in wireless (802.11b/g) or wired Ethernet easily connects Read more

Best Price at Amazon

Reviews and Problems with Brother MFC-J615W

Showing 1-10 of 70
Overall 2
2.0

Simply awful. Will never purchase from Brother again

yermer, Amazon
16 January 2013
  • Summary: First, I laughed when I returned to this product's page to write the review to see that it's price had gone up OVER TRIPLE what I paid for it about a year ago. Who are they kidding? I would call this thing a piece of trash, but that would be insulting to garbage. The print quality is sub par, and is equal to that of a $15 garage sale canon deskjets..
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Overall 8
8.0

Great Customer Support

JG, Amazon
9 October 2012
  • Summary: I loved this printer while it worked. Small size, all the features I wanted, affordable. Unfortunately it began printing black pages and despite multiple print head cleanings, nothing could get the black ink flowing. From what I see online this is not an uncommon issue. I called Brother and they had a tech take me through all the cleanings over again. After it failed to work, I was told that due to the two year warranty, they would send me a new upgraded model, free.
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Overall 10
10

great would highly recommend

heavyhitrz, Ebay
27 June 2012
  • Summary: Product is very user friendly. Ease to setup is very quick. Print quality is excellent even using generic ink cartridges.
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Overall 2
2.0

I'll never buy another Brother product

docj, Amazon
26 April 2012
  • Summary: I reluctantly bought this unit despite having had a bad experience a number of years ago with a Brother MFC. I was willing to give the company the benefit of the doubt so I bought this a year ago; that was a mistake. When it works it is a pretty decent printer, but as others have stated, it is constantly running out of ink. I hardly use it and I've probably spent as much on ink as I did for the printer.
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Overall 2
2.0

Great machine -BUT!

Amazon Customer, Amazon
17 April 2012
  • Summary: I am very happy with this machine and the tech support is superb. However, there is a real problem regarding ink usage. The software is setup to clean the machine twice a month automatically. In addition, if you turn the printer off, the next time you turn it on it will clean automatically So you need to leave it on all the time to prevent this from happening. This info came from Brother's tech support team.
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Overall 10
10

Great Machine! My 2nd one to buy.

joestvrepair, Ebay
10 February 2012
  • Summary: This is my 2nd one of this model to buy. The machine is very easy to learn and use. Printing and copying are great. If one of them ever die off I'll look for another one on E-Bay to replace it.
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Overall 6
6.0

very brief pro and con

Phracme "derka derka", Amazon
1 December 2011
  • Summary: There has been many nuanced reviews posted here. I'm just going to post a brief one based on my experience. On the pro side, and this is unusual for inkjet printers in general, Brother has been relaxed about third party inks. As a result, there are amazing ink deals for this printer. I mean like a DOZEN cartridges for $15 or so. This is unheard of in the inkjet arena where cartridges can cost upwards of $30.
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Overall 10
10

Great Deal

Carol Kulman, Amazon
21 October 2011
  • Summary: I am technology challanged and was wondering how I was going to get this Brother Black Compact Inkjet All-in-One with Fax and Wireless Networking (MFCJ265W) together since I had a lot of trouble with my HP. It was very easy to install. I did have someone come in to help me because I was not sure I could do it myself. It took about 1/2 to get it set up and has been working very well for the past week.
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Overall 6
6.0

Ink refill situation annoying-planned obsolescence gets so old!!!!

H. M. Hawkinson, Amazon
17 October 2011
  • Summary: I got this printer at the end of April 2011. So far I have liked how the features worked. I've printed a lot of pages with the ink that came with it. But now the printer won't print because it says I need to refill the ink cartridge. The annoying thing is that it was still printing fine. You can't even tell the cartridge is getting low by looking at the last pages that were printed.
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Overall 4
4.0

Wireless Connection Failures

Kai Ayana, Amazon
14 September 2011
  • Summary: I bought this hoping to go wireless but I can't seem to get it to work. It gets as far as asking for the name of my wireless connection and when I select it, it "thinks" for a long time and then says connection failure. Then I went through the process of trying to connect via the computer (temporary usb connection), keep in mind that my computer is connected to the Internet wirelessly, and it still won't connect. Just don't get it.
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