Summary: I just received the printer and be prepared for a nightmare trying to install it. I have wireless set up and with an installation disc I thought it would be a breeze. No. I read another review and that advice was the best.
Summary: great all around printer. the scanner was working via the screen and then it quit. tried reinstalling and even did customer support and never got it to work again. very frustrating and inconvenient now. I hadn't taken the time to redo my wifi installation so I hope that still works.
it's a nice purchase. It was easy for me to set ...
Christine D, Amazon
9 August 2015
Summary: So far, it's a nice purchase. It was easy for me to set up and I'm not tech savvy. I was able to put the ink cartridges in, set up the app so that I can print from my iPhone and iPad, and set up to print from my Mac computer. Brother should make more colors.
Brother's service model is horrible and the Brother online support tagline “At your side” ...
Kearney Family, Amazon
1 August 2015
Summary: I purchased this printer in March 2015 for my single parent sister and her family. It stopped working after printing less than ten pages. After months and numerous attempts with Brother's online support team to correct a supposed paper jam issue, it is irreparably dead.
Summary: I wish I could give this product 0 stars. I typically do not write reviews. However, this product is the exception. I cannot describe in this one paragraph just how bad this printer is and how much unnecessary frustration accompanies it. It simply did not work.
Summary: I love Brother products for their longevity and amount of use you can get from them. This is my second multifunction printer. The first one I bought over 8 years ago is still working great. This one you can use wireless from any device for your printing needs. And the ink lasts for a long time.
Summary: The provided compact disc did not help one iota. Two weeks after purchase, I still have not been able to set up this infernal device of torture. I called the Brother help desk, apparently in India, and received no material assistance.
Summary: Bought this for my mom as she was always having problems with her (more expensive) old printer. I have yet to be called over to fix this printer and it's been a couple months, so that's 5 stars in my book!