Summary: Use the printer in the US with Letter paper. No issues using original cartridges. The printer does vibrate and makes some noise; like all other inkjets we had in the past. It prints sideways instead of top-bottom like most printers; so it's quite fast.
No idea if I got a defective unit or if the printer is that bad. Had to
Amazon Customer, Amazon
1 week ago
Summary: A disaster. Could not make it work, despite reading the manual and trying everything suggested there, as well as making a call to the service people, who simply read the relevant manual section to me so that we would try together what I had already tried by myself. No idea if I got a defective unit or if the printer is that bad.
Excerpt: This macine was acquired to replace an aging Epson inkjet which stopped working. It has done all I have asked of it and more. The quality of work is excellent, the speed is great, the fact that it duplexes is a bonus--since I got it in a hurry I didn't notice that feature! I don't have a phone jack near my desk, so I haven't used the fax function, but it does that, too!
Excerpt: Truthfully, I am not happy with my new printer. I had an HP and went with a brother this time. Slow and color is dull. This was recommended to me and I wish I would have stuck with the HP. On sale I paid $149 which is$100 more than my original printer and not as effective. I'll have to live with this printer, but I am not happy. Also, I keep getting coupons for HP Ink, so I'm losing out there also.
The color printing has is of good quality. Having 11x17/A3 printing in a machine this ...
Niall L., Amazon
18 September 2014
Summary: A few pros and cons with this printer. Pros: The color printing has is of good quality. Having 11x17/A3 printing in a machine this size is great. Wireless was easy to set up on both Mac and PC and works well from anywhere in the house. The design is attractive and the touch screen is easy to use and intuitive. Cons: The starter ink packs are annoying, they really should include full ones with at least the XL capacity.
Excerpt: I really like this printer as it is quick, quiet and prints clear worksheets. However, it is difficult to get it to scan to files. It will scan great to pictures, but it doesn't seem to like to scan to files. I also like to have the level of the ink cartridges right on the window of the printer; it makes it easier to look at the level at a glance. I am not fond of the fact that this printer needs to be cleaned every 10-15 days depending on how much it prints.
Summary: I would have possibly given this printer a 5 star rating, however, I have not been able to use the fax yet. I attempted to fax a single page up to 10 different times, but it never went through. So, I do not know for sure if is me or the printer. Based on how well the printer, otherwise, works so well, I believe the problem is me. Otherwise, this is the best printer I have ever owned. Great text, pictures, copies, etc, but most of all it is just really FAST!!
Excerpt: I had a hard time getting my printer to work using the computer but after about 6 hours ,brother ,my security and msn we got to work. less than a week later some rubbish got in and i'm back to square one . I find that this area on brothers comment box is not enough to even begin to describe what happened / I am going away for 3 weeks when I come back I will straightened it out/ I have been using it locally for some of my pictures and it hums ,but I have only just put my...
Excerpt: The "Business Smart" is misleading. Took back the first one due to repeated jamming during print and second try was worse. On #2 the ADF would not even work once. Re-installed several times and could not get it to scan to file (#1 at least did that). Also VERY noisy machine. Piece of junk. And I have been using printers for over 20 years. The only good thing I have to say is that Office Depot has great cutomer service.