Excerpt: I have a small office for over 15 years and this printer by far has to be the worst I ever purchased. I can't print black if one of the colors is low or out of ink. That should have nothing to do with printing black and white document. Worst par,t I have spent so much money on ink cartridges for a printer I have yet to print more than 100 pages. I even buy the XL. There is no way 600 pages yield it's more like 60.
Excerpt: I have no problems with the print quality. I only use this printer occasionally, but every time I do I have to buy new ink. After much discussion with Brother, they claim that ink is used for the cleaning of the ink tubes. So if you go weeks or months between printings most of your ink will go to cleaning and not printing. For me this has been one of my worst purchases ever.
Excerpt: I use my printer about once per week. I have bought 2 sets of new inkjet cartridges already, as they dry up quickly if not used daily. I thought this would be an economical printer for my small home office, but quickly learned otherwise!
Excerpt: The worst part about this machine is the way you load the paper, it doesn't hold much and it is such a pain to put more in. I also do not like that if I am trying to print a document with only black- if the color ink is out, it will not print, even though I am not using color. Very clever way for the company to ensure they sell more ink cartridges- but customers will not like it.
Excerpt: I don't know how well this works if you use it daily, but if you do not use it for a week or so, the colors don't work, does not recognize new cartridges. Makes all kinds of noise, you shut it off , it turns itself back on. Worst printer I have ever owned. Customer service is lousy. Tried to do online, took 30 minutes to even get anyone! I happened to not be looking at the screen waiting for a couple minutes, and someone showed up and left. REALLY?
Cons: software not good, noisy, doesn't recognize new cartridges, says there's no ink when there is plenty, goes on and off at will, customer service bad
Excerpt: I always liked Brother printer, but this one psses me off. The printer cartridge has to be replaced very fast and I suspect it is made intentionally this way. Don't buy this printer otherwise u will be changing cartridges every week. I just bought it brandnew this week, the cartridge was gone by the end of the week. Also, if you want to set to print on "fast" to save on ink, the printout will be unreadable. Don't buy it.
Excerpt: THE PRINTER CARTRIDGES HAVE TO BE REPLACED VERY FREQUENTLY, EVEN IF YOU DON'T PRINT ANYTHING. SELF CLEANING FEATURE. ALSO, SCANNER IS FINE, BUT THE SCANNER UTILITY ONLY WORKS INTERMITTENTLY, VERY FRUSTRATING. YOU'LL END UP USING WINDOWS SCAN UTILITY. I'VE HAD MANY PROBLEMS WITH NETWORKING, IF I CAN PRINT THEN THE SCANNER CAN'T BE FOUND. IF SCANNING WORKS, THE PRINTER CAN'T BE LOCATED, ETC.