Excerpt: I had a Brother one-in-all for years before it fell apart. I have replaced it with this one and it is just as good. It is a great all-in-one for a small office. I have always found Brother products to be nice and reliable and this unit is no exception. The only complaint I have is that my previous Brother all-in-one could printer smaller paper from the feeder and this one cannot.
Excerpt: We bought this over an HP because it was on sale. It is compact but pretty loud. User friendly however our IT guy had a hard time connecting to our router. We had to call tech support to figure it out but even with that the set up was easy enough. The color does not print crisp, almost splotchy. Love the email feature and the auto duplex! It would be great if the paper tray held more. We want to print from our phones and have not figured it out yet.
Excerpt: I have always liked Brother products and this is no exception. The only negative so far has been that the paper goes in upside down and facing forward. This is only a problem when you are printing checks in a larger quantitiy. It takes them out of sequence unless you count your pages of checks and put them in reverse order in the feeder before printing them. The last all-in-one printer I had, you were to put the checks face up and then they printed in sequence.
Pros: Doesn't Jam, Good Value, Easy to Use, Fast, Quality, Easy to Set Up, Performance
Excerpt: This All-in-one is perfect for our business. It is a wonderful product for the money invested. Adding to it the two-year Office Depot Service Contract, and we are set!! Had looked at many other machines at other places that were priced MUCH higher!!
Excerpt: Staples delivery is wonderful, the machine was at my door when promised and in great condition. Set was easy just follow the instructions I used the usb cable for set up but the machine found my wireless network and after the initial set I use the wireless feature. I ran almost 500 cycles the first day (I made menus for my restaurants) used the duplex feature work great. Great looking menus, nice graphics, clear text good color, and no miss runs.
Summary: If not for the paper jams we have been experiencing lately, I would give this printer 5 eggs.
Pros: Does it all! Love the scan to email feature. Set this up wirelessly on my home network with minimum hassle. Print quality is fine, but won't try to do hi resolution photos.
Cons: Owned for almost 2 years. Only printed 4500 pages so far, as this is my backup machine. Having trouble with paper jams when printing duplex, and we are not using cheap paper. This machine is heavy - be sure you have two people to move or carry it. Spent 45 minutes waiting on hold for customer service to walk me through the troubleshooting that I have done numerous times without success. Now taking it for service...