Excerpt: Staples delivery is wonderful, the machine was at my door when promised and in great condition. Set was easy just follow the instructions I used the usb cable for set up but the machine found my wireless network and after the initial set I use the wireless feature. I ran almost 500 cycles the first day (I made menus for my restaurants) used the duplex feature work great. Great looking menus, nice graphics, clear text good color, and no miss runs.
Pros: Does it all! Love the scan to email feature. Set this up wirelessly on my home network with minimum hassle. Print quality is fine, but won't try to do hi resolution photos.
Cons: Owned for almost 2 years. Only printed 4500 pages so far, as this is my backup machine. Having trouble with paper jams when printing duplex, and we are not using cheap paper. This machine is heavy - be sure you have two people to move or carry it. Spent 45 minutes waiting on hold for customer service to walk me through the troubleshooting that I have done numerous times without success. Now taking it for service...
Excerpt: Once we figured out the wi-fi(needed to really follow the instructions) we have been able to print and scan quickly and easily. Hoping this will last as long as our last printer did - over 10 years!
Excerpt: Overall, printer is very good. Once the data gets to the printer, print speed is great. Color is great, images sharp, and speed to print is good. Used this to replace a Brother Inkjet, happy that we purchase this replacement.
Pros: Clean Replacement, Dries Quickly, Sharp Tones & Colors
Excerpt: Good Multi Funciton printer. Easy to set up. Only con I have so far is that the machine disables you Caller ID when attached to with a Telephone Answer Device (TAD). Bought as a replacement for a Canon MF8180C 8-2012. Used in an office setting. Very quiet. Good buy for the money.
Pros: Accurate Colors, Efficient, Fast, Quiet, Sharp Detail
Excerpt: I've owned a Brother MFC-9840CDW printer for personal use, I was satisfied with it, I purchased MFC-9970 CDW for office, it improved color printing and scanner function. I used to hold each invoices to scan almost over 30 pages with MFC 9840 CDW,because it has jammed papers. But now, I load invoices and let it scan without jamming, no touch!. The touch screen is cool. Only thing I should mention, the plastic material looks chiefer than MFC 9840 CDW and less durable.