Summary: The company I work at bought this printer. To sum up how I feel, I can't stand this printer. Here's a list of my complaints: - Large PDFs can take forever to print as the printer will stop every 5-6 pages - The location of the finished print jobs is in an awkward place without much room - It only can take only 5-6 envelopes at a time - No sensor to tell printer the finished tray is full.
Excerpt: This unit (and all other Brother multifunctions) have a problem with scanning to PC's that have multiple network connections. I have customers that only use laptops with docking stations which means that they might have at least two network connections active at the same time (wireless and wired). The Brother unit scans to the PC based on the machine name instead of IP so it gets confused when a machine name has two different connections.
Summary: Out of the box, this printer would only let one computer connect to it via our wireless router. Being a small office this was an unacceptable problem so we decided to return the printer (per a professional recommendation)for a Brother MFC-9560CDW which has a built in wireless router. We called Amazon 1 day after the 30 day return guarantee passed and we were told we could still return the printer for purchase of another (with absolutely no mention of a restocking fee.
Summary: I am very surprised at how poorly my new Brother printer performed. Straight out of the box I had large dark black lines running down the left and right margin. I trouble shot with customer service four times before the in-house service call was arranged. A month and a half later the unit is at a regional repair shop.
Summary: This printer has significant page curl problems in both color and black/white printing modes. I'm guessing that the formulation of the Brother toner is such that high heat is required in the fusing process, causing all types of paper to incur nominal page curl. Evidence that Brother knows this to be a problem is that they have a setting in their driver specifically to reduce page curl - a setting that I'm convinced simply decreases the fuser temperature, and a setting...
Excerpt: After just 60 days of small office operation, we've had trouble with it not recognizing new cartridges and drum malfunction; drum now must be replaced. It's very noisy; I cannot use phone when it's printing. Also learned that Staples 3-year extended warranty ends as soon as machine is replaced, even after just 60 days.
Summary: I ordered this printer because Amazon had the best price and I trust Amazon to stand behind what they sell. True to form, the shipment arrived on time and as described. I hooked it up and Windows 7 immediately recognized the printer and I was up and ready to print. I bought this printer for two reasons: I need a color laser printer, and also need to do light scanning, maybe 60 pages a week. I didn't want to shell out another $500-$750 for a dedicated sheet-fed scanner.
Summary: Preis Leistung passt nicht. Die Druckqualität ist bei jedem Papier nachlegen unterschiedlich, trotz gleicher Papier Sorte. Das liegt meiner Meinung an der Fixiereinheit. Das Gerät ist sehr wacklig und damit auch Qualitativ nicht sehr gut.
Summary: Allen, die sich mit dem Gedanken tragen, diesen Drucker zu kaufen rate ich VORERST dringend davon ab. Brother hat den Druckertreiber felerhaft programmieren lassen, so dass, egal, was man einstellt, man immer "Letter" druckt! Sicherlich: Man kann umstellen auf "A4", aber das Drucken geschiet trotzdem im Letter-Modus. Zudem finde ich den Support von Brother "unterirdisch".