The fuser roller went bad, just like many other reviewers have mentioned
Amazon Ahnold, Amazon
19 November 2015
Summary: The fuser roller went bad, just like many other reviewers have mentioned. Mine initially lasted about 9 months. Brother sent a (remanufactured) replacement unit. Now, 15 months later, the replacement fuser unit has failed.
Summary: So far, I just love this printer. I had an HP color laser that was a real work horse, but it died an unnatural death when I used 'refurbished' toner cartridges. Won't make that mistake with this machine.
Summary: Simple to set up, and it just works. I have two of them. This a durable and easy to use printer. Took a star away because the color resolution is not nearly goods enough for printing photos. This is a solid printer for business use.
Summary: I have had five or six Brother printers now for my office, and while most have been awesome, this was an immediate disappointment. The manual feed tray can only accept one sheet at a time, and it jams about half of the time.
This was bought against our better judgement. Client insisted on it and have had ...
Blue Planet Solutions, Amazon
2 July 2015
Summary: This was bought against our better judgement. Client insisted on it and have had nothing but problems. Ended up spending countless service time at clients site because of it. Did not have great print quality, blurry scanning, buggy and had to be re-calibrated every week.
Summary: Printer worked great for 3 months. Color output and speed was outstanding. However, at 3 months I replaced the black cartridge and all worked fine then as soon as I replaced the Cyan cartridge... color spots started forming along every page.
Summary: Stay completely away from this printer. I should've not believed the reviews. Worst printer I've had. Quality of print is so-so, but it has so many quirks that make it undesirable. For instance, printing 2-sided is quite slow; the manual feed tray holds just ONE page!
Summary: Good product, but questionable software practice, and horrible customer service. Bought the printer a few days ago to replace an old black and white Brother printer, installed the driver and software suite immediately, and found it printing and copying properly.