Toner Issues / Completely Gave out after 15 months
29 May 2014
Summary: Purchased this printer a bit over a year ago and it completely quit working last week (No Error, the screen simply said 'replace toner'...we replaced the toner...nothing...we replaced the toner again...nothing). Similar to a lot of the other reviews, this printer is extremely ink hungry and will completely stop printing if it only needs replacement of one cartridge (There are four cartridges that continuously need changing - Our business probably wasted $100 - $200 /...
Summary: The printer is great for faxing, basic printing, copying and scanning. The only problem is that the colors don't print true. At first I thought it was the printer settings or something I did, but I've gone so far as to have someone actually come out and "fix" the settings and it did nothing. So if you need this for printing flyers, photos or anything that requires high-quality color printing, stay away.
The machine toner sensor is defective or it is designed to sell toner.
Bud P., Amazon
14 February 2014
Summary: I have only used the black ink part to any extent. After very little use, the printer stopped and the message that it was out of toner appeared. I replaced the black unit and after approximately 65 copies the printer again stopped working and showed that it was out of black toner. In both cases my copies were fine. Clearly, the printer is faulty or designed to sell toner.
Summary: I need to exchange this unit because the ink toner of all colors are smearing in the side of paper, I have email Brother support thou they have instruction to clear up but still problem is existing and i email them again but didn't responded anymore.
Summary: Works great except when I want to use the open panel to feed a piece of paper in & says I have a paper jam & I do not. Have to open up copier & close, put paper back in & keep trying until it except it. could not find where you can cancel print job to put paper in tray instead of open feed.