Summary: I just hate this printer. The document feeder is awful. I have to stand by the printer and hand-feed everything or else it will suck in multiple pages at once. So annoying and inefficient. I so regret buying this higher end printer. Should have gone with a $200 model.
Summary: After 3 years of light use (mainly 3 months a year seasonal use) and only changing the toners from the low-volume intro toners to new full toners one time, this unit dropped dead. The LCD displayed "Please wait" for 8 seconds, then nothing for 4 seconds, then repeated the cycle forever.
Summary: Ordered this from the open box items, as it said "like new" and it was a complete joke! When my spouse and I unpacked the printer, small plastic pieces fell all over the floor...not to mention it was filthy. It still had old paper in the tray from the previous owner...lesson learned. NEVER buy a printer from open box!
Summary: This is the most frustrating printer I ever had to deal with. Works more or less o.k for regular printing, although it would sometimes tell you that you have a paper jam. The big problem, which they do not tell you in any of the product descriptions, is the fact that the machine will not feed photo paper - it keeps jamming. It will also not feed envelopes.
Summary: This printer is great, unless you actually want to use it. As long as you are physically connected to the printer, you're OK. However, if you want to print to this device wirelessly, you may as well buy a lottery ticket. The changes of you winning are about the same as this piece of crap working over a wireless network. JUNK. DO NOT WASTE YOUR MONEY!
Summary: We really liked this printer for the first 15-18 months. At first, the only downsides were the cost of the toner and the "Low Toner" message that would pop up way too early. The later issue was resolved with an override sequence that we found via a Google search. About 6-9 months ago, we noticed a significant drop in print quality. We changed the drums (expensive), and the quality improved somewhat for awhile.
Summary: I was impressed with the (overall) very positive review on Amazon. Bought it through Staples.com. Worked fine for three weeks. Then it would not connect to wireless network. At least the copier worked. But next day it shut itself off completely. Won't power up. Staples.com customer service has been very good so far - they are sending a courier to drop off a new one. These days anything made in China is a big problem - whether it is Brother or HP.
Summary: I bought this printer and it had very good quality prints for two weeks. After that, it started saying I had an error and had to replace the fuser. I tried to contact Brother, but they make it very hard to get customer service. The fuser unit costs just about as much as the printer to make matters even worse. I finally found a supplier and purchased the fuser for around $200, which was far less than most places online sell it for.
Summary: This printer is good for regular letter print jobs, and if you will never ever print an envelope it might be OK for you. But the envelope printing is a joke extraordinaire! It has a manual slot to feed an envelope in and supposed to come out the back. Unfortunately, this printer jams up 9 times out of 10 you try to print an envelope. Even more frustrating is that it doesn't actually even jam an envelope - it just thinks there's a jam!
Summary: I replaced my trusty HP Laserjet 5 (had it for 12 years) with this printer and all I can say is that I couldn't be more dissatisfied. To start, the manual feed mechanism is the worst I've ever seen and invariably jams (my unscientific guess is that it jams at least 80-84% of the time). Next is the fact that the printer - although just over a year old - prints a thin line against the left edge of every page.