Summary: The first thing I tried to configure after connecting to the network and printing / scanning a few test items was getting connected to Google Cloud Print. I tried everything I could think of, but nothing worked. Finally, I called support. After taking all the information I already supplied when registering the product and telling them that "no, I don't want to receive any more product updates" I was connected to the "Tech Support".
Summary: 4.5 stars. Very happy with this printer. I looked at a lot of printers, because I was upgrading for my home office and wanted scanner/copier capability. I looked at color lasers, but wasn't happy with the operational costs. I have an ink-jet that I'll use for the rare times I need color. I've tested the scanner, copier, duplex printing, and wireless setup. All excellent. The copy was a bit dark, but is adjustable. It cranks out print documents pretty quickly.
Summary: Wanted to buy something a little more commercial but economics dictated small business level. So far this multipurpose scanner/printer has met all my expectations. If it performs as well as the small Brother duplexing printer it is replacing it is worth the investment! It interfaces quickly and scans image speedily. Copies are a breeze and the duplexing feature reduces labor, paper and time.
Summary: I have been using Brother Printers and MFCs for over 6 years now and I love them. I would say they are very high value compared to say HP with is more costly in the long run. I have used this MFC for all of its features including scanning larger multi sheet documents to PDF. Once you setup the Brother Control Center software you can configure it easily to sca to PDF and it works great. Fax, copy, print - all work well.
Brother Printer MFC8950DW Wireless Monochrome Printer with Scanner, Copier.
Hadi Namdar "Hadi", Amazon
12 June 2014
Summary: This printer is nice pretty fast only problem is the brother company .I received first with the bad drum and I asked the factory to replace the drum the paper was getting stock inside but they keep refusing and send twice people to change almost all the parts in the motor except the drum .If they had little brain and replaced the drum they would have saved themselves a lots of money .I think they dont care for money only their principle.Thanks to Amazon they replaced it...
THEY BREAKDOWN AND THEN YOU CAN'T GET WARRANTY SERVICE
Stephen J Lewicki, Amazon
6 June 2014
Summary: I actually love these printers BUT - I have had one go bad just after one year's use. It would have cost over $250 to fix it so I gave up and bought another one. NOW -AFTER TWO MONTHS - the fuser melted and the the roller that presses against that ripped. No problem (you would think) - it is under "warranty". Well try getting warranty from Brother. I spent SEVERAL HOURS on hold trying to get someone to JUST ANSWER THE PHONE.
Two Plus Hours To Set Up WiFi - Brother Printer MFC-8950DW Monochrome Laser Printer
19 May 2014
Summary: Firstly, this is my first Brother printer that I've ever had. I've had three Canon PIXMAs that have all died on me. I had called Canon to let them know about the death of their 3rd printer and they offered me a 25% loyalty discount. I was glad about this but then found out I could only apply this discount to the PIXMA family printers even though I've incurred three deaths of them. Canon would not budge and I had to leave the family.
Easy Wireless Setup, Printing and Scanning. Great iPhone and iPad App!!
William Faulkner's Friend, Amazon
26 April 2014
Summary: I bought this printer to replace an "Old School" Brother MFC of similar size that was over 10 years old. I liked the old one well enough, BUT this one works GREAT -- it is so Easy!!. First if you have the correct type of wireless router you can link this printer with the router using one-button Wi-Fi protected setup (WPS) without having to enter any info.