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Dummy.190587
8.4 out of 10

Brother MFC-8910DW

High-Speed Monochrome Laser All-in-One for Small to Medium Sized Read more

Great Deal: $398.99

Reviews and Problems with Brother MFC-8910DW

Showing 1-10 of 13
Overall 2
2.0

Trouble from Day One

Business Manager for Small Medical Offic, Staples
19 September 2014
  • Excerpt: I've always bought the Brother Multi-function printers and have been very happy with them. This one was bought to replace a very old model that needed a fuser in order to keep functioning. This machine has used more ink, had less clear print, and has jammed intermittently (but often). We are almost at 1 year and today it has jammed continually--several times in a row.
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Overall 2
2.0

Not worth the cardboard it was shipped in!

Sally, Amazon
12 August 2014
  • Summary: Nothing but problems. Bought it in May and have had countless paper jams and now it's saying it needs a new drum. We tried all the necessary "instructions" to clean the drum and it didn't work. The drum cost almost as much as the printer, at least half. I took a chance on "Brother" from using "Canon" and that was a lesson learned. I say, save your money and put it towards a product that is much better. It might cost you $$$ more but I tell you, it's worth it.
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Overall 2
2.0

poor factory packaging makes this printer unusable

Douglas L. Dean, Amazon
4 June 2014
  • Summary: I went through 5 of these printers. all had to be returned because some packaging material (a silica gel pac) was jammed into the printer on top of the toner and drum assembly. Appears to me to have been done at the factory when the device was packaged in it's box. I guess I just expected better.
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Overall 2
2.0

user of brother printer

pradeep, Office Depot
24 February 2014
  • Excerpt: i am last 6 months used this printer . starting this working very great proformas but after one month printer is down this is not good product....
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Overall 2
2.0

Incorrect Model Shipped.

MCLEAN TAKAKI "Mac", Amazon
11 February 2014
Overall 2
2.0

Not for use in newer homes

Amazon Customer, Amazon
22 January 2014
  • Summary: I am posting this review as a warning for those considering purchasing this machine for their home office, especially if you live in a newer home that has AFCI circuit breakers installed in the bedrooms/living rooms as per code. I bought this printer to use in an upstairs bedroom with 15-amp AFCI outlets and the machine would trip the breaker anytime I turned it on.
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Overall 2
2.0

Lasted 13 months before replacing

Brian Poole, Amazon
19 December 2013
  • Summary: What else can I say... warranty is up and I'm stuck with a 80 lb monstrosity of a printer that constantly jams and doesn't print clearly, and I'm stuck with a new drum and toner that I bought to try to fix the problem! Buy something cheaper so when you replace it you'll save money?
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Overall 2
2.0

paper jams constantly

pedo dentist, Staples
30 September 2013
  • Excerpt: I bought this printer a week ago and haven't yet had a single print job perfect. It either jams the paper or skips sheets (when I was printing checks). I typically print on the back of paper to recycle but I had to give up on that with all the jamming issues. Even brand new paper for inkjet printing jams or skips pages on every single print job.Also, the paper cassette has to be completely removed and loaded from the far side whenever you need to add paper.
  • Pros: Efficient, Fast
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Overall 2
2.0

WARNING - COPY FUNCTION DEFAULT IS STACK NOT SORT

AmazonBuyer, Amazon
19 July 2013
  • Summary: This is about my fourth Brother MFC. Generally, I've been satisfied. However, with this model, Brother has changed the way you select SORT vs. STACK (Collate). There used to be a dedicated sort button. Now, you need to go through a much lengthy process in the options menu. Also, it resets to STACK after each job. I would never have bought this machine if I was aware of this.
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Overall 2
2.0

Works fine with Pc but can't connect with my MAC

E J Johnson, Amazon
29 May 2013
  • Summary: I have spent hours trying to get this printer to connect wirelessly to my MAC. Worked fine on the PC and plugged into my MAC. But I'm paying for WIRELESS.
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