Charles G. "An Engineer and Business Person", Amazon
10 February 2015
Summary: Broke after 22 months. We have had nothing but great luck with brother printers, but this one only lasted 22 months before the fuser started disintegrating. The fuser is $200 or cheaper on an auction site and at least an hour to pull the old one out and replace it, and then you have a 2 year old...
Great lineup of printers, very affordable and dependable
20 January 2015
Summary: These printers are amazing, the whole line up is great. I started out with the touchscreen version of this printer, and as other printers in my office died I started to replace them with the cheaper non touch screen versions.
Summary: The printer prints, scans and copies OK, but it leaves multiple vertical lines on the paper. I called tech support and they had me do multiple cleanings of the toner cartridge and drum. They said I had to replace the toner and drum.
Excerpt: One of the reasons this model was purchased because it was TWAIN compliant which certain software and vendors require to utilize the scan feature for fill in data. This model is good for an office with multiple users or home based office that needs more capacity.