Summary: We bought two of these machines for our small 3 person office. Each one used a lot of toner and the drums on each machine died after only a few thousand pages. The worst part - changing the drum DID NOT CURE THE ERROR.
Summary: We purchased several Brother multifunction and printers. The problem is in the paper feeder. Every time we need to put paper in, it clicks and beeps and then shows "PAPER JAM" it takes several times to open and close tray before the unit will function. Buy something else.
Summary: I bought this unit at [...] (they don't carry it anymore) in March 2007. I write this in July 2009. I can't wait to get rid of it. I have owned HP multi-units in the past & they simply didn't have near the poor design & poor performance of this one.
Summary: This printer works well except for one major problem - Brother ink does not adhere to the paper. I use good quality stationery in my business and found that the ink smudged and rubbed off, particularly on envelopes.
Summary: I was with HP for 15-20 years, needed MFP read all reviews here and decided that MFC-8860DN will be a good choice (other option was HP 3055). It has everything I need - copier, network print, scan, fax. Easy setup (I am in IT for 25+ years). Everything was almost perfect.
Summary: The printer was a breeze to set up, easy to use and seemed really reliable. After six months it is BROKEN. The automatic sheet feeder jammed, the jam would not clear, and this completely negated the ability to use the machine as a scanner, copier or fax. Calling Customer Service is a joke!
Summary: After using this machine for 5 months, REPLACE FUSER comes up on screen. Check the manual, no word on what this means. Go to "Brother store" on web, not for sale. Call Brother support, learn that fuser is to be replaced after 100,000 copies. Guess what. You need to have a technician do it.
Summary: Purchased this product for it functionality (ADF, automatic document feeder, duplex scanning, etc) but it fails on some 'normal' functions. Although advertises that it will scan up to * 1/2 x 11 it does NOT! It will NOT scan an 1/8" on each edge.
Summary: The scanner on this MFC is useless due to horrible UI, way too loud, and way too slow. Prepare to press buttons needlessly until you decide that scanning isn't worth it: To scan to file you'll have to press a lot of buttons and wait a loooong time. 1. Put the document on ADF 2.