Summary: The printer was a breeze to set up, easy to use and seemed really reliable. After six months it is BROKEN. The automatic sheet feeder jammed, the jam would not clear, and this completely negated the ability to use the machine as a scanner, copier or fax. Calling Customer Service is a joke!
Summary: After using this machine for 5 months, REPLACE FUSER comes up on screen. Check the manual, no word on what this means. Go to "Brother store" on web, not for sale. Call Brother support, learn that fuser is to be replaced after 100,000 copies. Guess what. You need to have a technician do it.
Summary: Purchased this product for it functionality (ADF, automatic document feeder, duplex scanning, etc) but it fails on some 'normal' functions. Although advertises that it will scan up to * 1/2 x 11 it does NOT! It will NOT scan an 1/8" on each edge.
Summary: The scanner on this MFC is useless due to horrible UI, way too loud, and way too slow. Prepare to press buttons needlessly until you decide that scanning isn't worth it: To scan to file you'll have to press a lot of buttons and wait a loooong time. 1. Put the document on ADF 2.