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Brother MFC-8710DW
7.8 out of 10

Brother MFC-8710DW

High-Speed Monochrome Laser All-in-One for Small to Medium Sized Read more

Best Price at Amazon

Reviews and Problems with Brother MFC-8710DW

Showing 1-10 of 59
Overall 2
2.0

this machine is a complete piece of garbage. We had immediate trouble with it leaving lines ...

Amazon Customer, Amazon
4 weeks ago
  • Summary: Don't do it!!!! We purchased this printer because our last Brother was a work horse. However, this machine is a complete piece of garbage. We had immediate trouble with it leaving lines on documents during both printing and scanning. We contacted Brother about the issue and getting a replacement.
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Overall 2
2.0

This machine should be sold with a "BIG WARNING' stating that this machine will suck more than the 10 amps they say the machine

carlos, Amazon
4 weeks ago
  • Summary: Why would Brother sell a machine that requires you to modify your electricity at home, and not even notify. This machine should be sold with a "BIG WARNING' stating that this machine will suck more than the 10 amps they say the machine requires.
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Overall 2
2.0

Run away!

Cookj61 , Office Depot
15 March 2016
  • Summary: I have NEVER had as much trouble with a product or company as I have with this machine and Brothers "customer service"! I purchased one on 9/30/15, had it replaced under warranty in February of 2016, and now the "factory reconditioned" replacement is bad (1 month later) and they are telling me it is...
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Overall 2
2.0

Got a Lemon - Drum Unit Issues

Keiko Williams, Amazon
26 February 2016
  • Summary: I have used Brother printers for a long time but this one is definitely a LEMON! Have had intermittent 'drum unit' problems since I purchased it and finally replaced the drum unit last month (of course after 1-year warranty is expired). Still had drum unit errors so cleaned the wire periodically.
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Overall 2
2.0

Fuser problems

denise, Staples
2 February 2016
  • Summary: I purchased this printer in August of 2015 by December of 2015 (shortly after the one year warranty) with approximately 30,000 prints the fuser went bad. To try and replace the fuser it was $200.00.
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Overall 2
2.0

Don't waste your time!

Doug C, Amazon
13 January 2016
  • Summary: We have used Brother printers in our business for almost 10 years, some of the ones we started with are still working. Not this one! We got a new one under warranty after about 6 months because it was always jamming, now that replacement is dong the same thing!
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Overall 2
2.0

Terrible Machine

denise, Staples
10 December 2015
  • Summary: I've been a loyal Brother printer customer for years, but this model is awful and Brother doesn't want to honor the warranty. Within 45 days of purchase I started seeing a vertical black line when I scanned docs.
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Overall 2
2.0

WASTE OF MONEY

mjf, Amazon
25 November 2015
Overall 2
2.0

the copies had a black line. I did a ...

Jay Weinheimer, Amazon
6 October 2015
  • Summary: the copies had a black line. I did a search for the problem, and it said it was either the toner or drum, so I replaced the toner and ordered a new drum and the copies still had the black line.
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Overall 2
2.0

Brother 8610 dw

mahendra v., Staples
11 August 2015
  • Summary: It jams frequently Do not buy this machine Had before for three years but now New one is really bad
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