Summary: I am very disappointed in this machine and would definitely not recommend it. The document feeder frequently grabs several sheets at a time so that I need to count all copies and scanned pages. Additionally, many of my pages have a line going down vertically due to a problem with the toner bar. This will cost more than $100 to replace and happened only a few months after I bought the machine.
8480dn is a bit faster but Brother customer service is disaster
Brenda Pomerance, Amazon
15 May 2009
Summary: This is my 3rd generation of Brother MFC. I like the convenience of a printer/copier/fax/scanner in one unit. The Brother units are pretty low cost, but are made out of flimsy plastic, so they self-destruct in 3-4 years (planned obsolescence). Also, they need service every 6 months or so, so it's good to have a warranty service plan. Brother used to have great customer service. No longer.