Excerpt: We have 5 of these units and have had issues w/the rollers on all of them. They seem to wear out fast and squeak a fair amount. We call for service at least once every 2 months for one of these units.
Excerpt: I have had no problems with this product until recently. I maintain a group with about 20 of these. 2 out of 6 that were bought in the last 4 months, were Out of Box Failures, having paper feed problems. To their credit, both Staples and Brother have been very responsive to swapping these units out.
Pros: Easy Setup, Easy To Use, Fast Operation, Great Print Quality