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Brother-mfc-790cw.2436533
5.9 out of 10

Brother MFC-790CW

The MFC-790cw all-in-one includes an easy-to use, intuitive and Read more

Great Deal: $8,549.99

Reviews and Problems with Brother MFC-790CW

Showing 1-6 of 6
Overall 2
2.0

Wireless setup is VERY VERY DIFFICULT

IAMAPEN, Amazon
18 December 2010
  • Summary: I had this thing working wirelessly, but suddenly, it has become intermittent. It will say "Connected" but when I try to, for instance, scan something, it reports "Check Connection!". How frustrating! Have reset the machine and tried to setup wireless again but no luck. Based on this, I would NOT buy another Brother product -- particularly anything with a wireless interface.
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Overall 2
2.0

Don't buy, black ink will clog and it is unrepairable

vend iagram, Amazon
20 September 2010
  • Summary: As others have reported here after a time - particularly if the printer is used lightly, black ink print will clog or fail. I went though an entire new cartridge performing the 'black' clean, which somehow also seemed to consume color ink. We have had the device for just over a year, brought primarily as a fax. Unfortunately I didn't buy insurance so I sent some time trying to clean heads, make sure ink was flowing, but no fix found. Machine is a throw a way.
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Overall 2
2.0

Doesn't like black print; poor customer support

Ronald E. Hart "b2ron", Amazon
31 July 2010
  • Summary: I use this product at home, mainly for low volume copying and printing. Everything was fine for about a year, then things went bad. Suddenly I couldn't get black to print. The other 3 colors worked fine. I inserted 2 new black cartridges, and nothing changed. I cleaned the heads about 5 times with no effect.I would print out a test print, and yellow, blue, and magenta looked fine; no black whatsoever. I sent an email to Brother customer service.
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Overall 2
2.0

Junk printers

f4dphantom, Ebay
2 June 2010
  • Summary: I had a Brother MFC-490CW that just quit printing after 1 or 2 years of service. I had just bought ink refills, so I thought I would purchase another Brother machine that used the same ink, wrong choice! This machine printed about 8 pages then nothing. Called customer service and went through the cleaning process - nothing. Called the authorized repair center and was told it was a common problem as these sit in boxes in warehouses too long and the print heads go bad.
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  • See Product at eBay ($8,549.99)
Overall 2
2.0

Make sure you like to non printing features

M Hurdle "Just want to print", Amazon
5 March 2010
  • Summary: Make sure you like the non printing features because the printer stopped working within weeks. Brother replaced my first unit, and now the second one stopped printing. So now instead of a printer I have a large answering machine! I wish I had purchased something else.
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Overall 2
2.0

Failure at 15 months

Grover Wright, Amazon
30 November 2009
  • Summary: MFC-885CW: We use this only to accept FAXes, and the useage is VERY light (not more than 5 pages per month. At 15 months the black print head appears to have failed just like a previous reviewer has noted above. Ours though is out of warranty. We bought it at Staples, and also purchased their "2 year TSPP Coverage." I usually do not purchase such covrage, so now, I am thankful I have a least a shot at getting this repaired. I wish I had purchased something else!
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