Excerpt: The printer works great, this is the second one we have.My problem is with the toner. I buy re manufactured toners for the other one and they have always worked fine so I purchased another one and bought extra toners and drums.
Problematic install experience ~ some problems still exist
13 May 2014
Summary: Editing review below and changed from 1 star to 3 stars for reasons stated at new review: Old Review: Will not connect to wireless access point. Tried on 2 different computers. Had a paid tek support technician. USB connection error when tried installing with USB.
Good printer but not reliable with faxing or scanning functions.
10 May 2014
Summary: I was optimistic about this purchase since I have had pretty good experience with Brother printers, and hoped this would work well as a pre-owned less expensive purchase. It was billed as "lightly used" and fully tested. The printing functions are solid, with very good print quality.
Excerpt: Hard to write a review that is impartial. At first is was a little difficult to set up but seems to work well. Problem is installing the software that came with it uninstalled my Nuance Pro 7 on the wife's machine and Pro 8 on my machine.
Pros: Doesn't Jam, Good Value, Easy to Use, Quality, Performance
Cons: Difficult to Set Up, Slow, deletes exist. software
Excerpt: I purchased this machine to be able to print wirelessly (wireless printer, right?); however, I discovered after purchase that it will not easily print from iPhone or iPad; one must first install a free app (iPrint and Scan), and even then, I can only print from Websites, PDF, or photos.
Excerpt: I bought this 6 months ago and now the only way I can copy from my computer is to turn off the printer after sending print and then turning it back on. The cost to repair almost equals the original cost.
Excerpt: It took more than 2 hours to do wireless setup due to bad install software and unclear instructions. Had no drivers for iOS 7 and documentation was not good. Scanner still not working wirelessly.