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Brother MFC-7860DW
7.9 out of 10

Brother MFC-7860DW

Compact Monochrome Laser All-in-One for your Desktop or Small Read more

Best Price at Amazon

Reviews and Problems with Brother MFC-7860DW

Showing 1-10 of 41
Overall 2
2.0

Good ONLY for text

mg, Staples
13 October 2014
  • Excerpt: I researched and researched. We owned the brother Mfc 7820n and it was a workhorse. Wonderful. Just wonderful. It became a little hinky after over 10 years of use. We felt we couldn't depend on it anymore, so we decided to get a new laser printer.
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Overall 2
2.0

Misleading toner performance

boss, Office Depot
25 July 2014
  • Excerpt: Very expensive to use, toner does not perform to advertised capacity
  • Pros: toner performance
  • Cons: Pricey/Poor Value
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Overall 2
2.0

doesn't work properly

s, Staples
7 July 2014
  • Excerpt: So many, many problems. I work in an office with 5 other people and it couldn't handle us, I guess.
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Overall 2
2.0

stops printing when it thinks toner is low

Disappointed purchaser, Office Depot
6 March 2014
  • Excerpt: This printer works great until it suddenly STOPS! With over 70% of my high yield toner remaining(according to the user setting report printed off of the printer itself), I got a "toner low" message, and my printer stopped dead.
  • Cons: stops when toner low
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Overall 2
2.0

Horrible Mac support!

JVN, Staples
27 February 2014
  • Excerpt: Required me to get JAVA download for my MAC Maverick. (on Maverick should not be needed). Downloaded JAVA and had their own test script determine that the download and install were successful.
  • Cons: Not Sharp
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Overall 2
2.0

Lousy networking for Win 7 machines, manual is wrong, "not our problem"

just another customer, Amazon
11 February 2014
  • Summary: I am very technically proficient in networking. Brother is not. I suggest anyone considering the MFC-7860DW read the one star reviews. Brother wants you use a USB cable between your computer and the Brother device to set up wireless initially.
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Overall 2
2.0

Air print is not easy.

Dav551, Staples
26 December 2013
  • Excerpt: The software is not ready for AirPrint. It needs an app to run through and has limitations. If you use it only with a computer this printer is good. If it's used with tablets and smart phones buy an HP. I returned the brother got an HP everything easily works.
  • Pros: Printer Works Ok With Com
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Overall 2
2.0

DOES NOT FUNCTION!!

kc7ozc, Office Depot
10 November 2013
  • Excerpt: I purchased this device just after a harrowing failure with a different all in one device. My experience continued to be NOTHING BUT A NIGHTMARE with this printer.
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Overall 2
2.0

Not what I wanted or expected

Junk, Staples
6 June 2013
  • Excerpt: I do address lists on labels.... THIS printer must do ONE SHEET at a time and Brother's Service says they don't sell one that does multiple pages at a single print.
  • Pros: Quiet
  • Cons: Can't Do Multi Pg Labels, Slow
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Overall 2
2.0

Buyer beware!

printer user 84, Staples
3 March 2013
  • Excerpt: Bought this from Staples, they have a 14 day return policy. 14 days, really? What a joke... I used the scan / copy feature and it puts a line down the middle of the page every time. Have to go through manufactures warranty process which is a nightmare. Don't roll the dice on this.
  • Pros: Easy To Use, Fast Operation
  • Cons: Noisy, Unreliable
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