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Brother MFC-7860DW
8.6 out of 10

Brother MFC-7860DW

Compact Monochrome Laser All-in-One for your Desktop or Small Of Read more

Great Deal: $284.95

Reviews and Problems with Brother MFC-7860DW

Showing 1-10 of 34
Overall 2
2.0

Wireless function does not work consistently

Dale, Amazon
1 April 2015
  • Summary: The wireless does not work consistently! I have tried everything that I know (and some things that I didn't know that I found on the internet). Nothing worked for any period of time. I've been putting up with this piece of junk for about a year.
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Overall 2
2.0

Good ONLY for text

mg, Staples
13 October 2014
  • Excerpt: I researched and researched. We owned the brother Mfc 7820n and it was a workhorse. Wonderful. Just wonderful. It became a little hinky after over 10 years of use. We felt we couldn't depend on it anymore, so we decided to get a new laser printer.
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Overall 2
2.0

Misleading toner performance

boss, Office Depot
25 July 2014
  • Excerpt: Very expensive to use, toner does not perform to advertised capacity
  • Pros: toner performance
  • Cons: Pricey/Poor Value
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Overall 2
2.0

doesn't work properly

s, Staples
7 July 2014
  • Excerpt: So many, many problems. I work in an office with 5 other people and it couldn't handle us, I guess.
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Overall 2
2.0

stops printing when it thinks toner is low

Disappointed purchaser, Office Depot
6 March 2014
  • Excerpt: This printer works great until it suddenly STOPS! With over 70% of my high yield toner remaining(according to the user setting report printed off of the printer itself), I got a "toner low" message, and my printer stopped dead.
  • Cons: stops when toner low
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Overall 2
2.0

If I could give 0 stars I would!!!

L. Speck, Amazon
28 February 2014
  • Summary: This printer is the WORST!! Every time we change the toner (non brother because of the cost) we have to call in a tech company to get it working again. Brother customer support is non existent! The wireless system will drop computers off the network after toner change.
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Overall 2
2.0

Horrible Mac support!

JVN, Staples
27 February 2014
  • Excerpt: Required me to get JAVA download for my MAC Maverick. (on Maverick should not be needed). Downloaded JAVA and had their own test script determine that the download and install were successful.
  • Cons: Not Sharp
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Overall 2
2.0

Lousy networking for Win 7 machines, manual is wrong, "not our problem"

just another customer, Amazon
11 February 2014
  • Summary: I am very technically proficient in networking. Brother is not. I suggest anyone considering the MFC-7860DW read the one star reviews. Brother wants you use a USB cable between your computer and the Brother device to set up wireless initially.
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Overall 2
2.0

Air print is not easy.

Dav551, Staples
26 December 2013
  • Excerpt: The software is not ready for AirPrint. It needs an app to run through and has limitations. If you use it only with a computer this printer is good. If it's used with tablets and smart phones buy an HP. I returned the brother got an HP everything easily works.
  • Pros: Printer Works Ok With Com
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Overall 2
2.0

Very disappointed

GM, Amazon
14 November 2013
  • Summary: Very disappointed with this product. The first one we've received got returned the next day because the fan would not turn off and was making annoying noises. The replacement we've got started showing black lines on copied/faxed documents and after wasting more time with Brother support they're...
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