Excerpt: This printer works great until it suddenly STOPS! With over 70% of my high yield toner remaining(according to the user setting report printed off of the printer itself), I got a "toner low" message, and my printer stopped dead. It would still make copies, but it refused to print documents sent from my computer. I contacted Brother support. They suggested a way to bypass the toner low automatic stop feature. It did not work.
Excerpt: Compared to my Brother 7820N: Good: Faster, duplex print option, wireless option, lower power (443W peak vs 1032W peak for 7820N). Bad: Noisier, peak power (while printing) still dims the lights briefly (suggestions: use a separate circuit or a heavy-duty surge suppressor).
Excerpt: As an attorney, virtually all of the printing I need is monochrome. As Steve Allen used to say, "Simple...You bet I am." The new printer is easy to use in all of its functions, and the quality of the printing and copies exceeds my expectations. I had had a Brother b/w laser printer (which still operates well), but when the "replace drum" warning came on, it was time to shop for an upgrade.
Excerpt: Required me to get JAVA download for my MAC Maverick. (on Maverick should not be needed). Downloaded JAVA and had their own test script determine that the download and install were successful. Still could not download Brother drivers. Printer quality, when just trying out the copy function, was not even the same quality as my 15 year old Brother MFC 8500 laser. Manual connection to my WIFI was simple.
Excerpt: I just traded in my HP wireless color printer for this B/W printer. It prints faster and scans documents directly to computer without USB. I wish they set double-side printing as default, though. Perhaps I did not do it right because I had to go to setting every time to make double-side printing. Waiting to see how the toner holds out.
Excerpt: We have had HP printers and last we had a Kodak printer. I purchased the Kodak because it was to be cheaper in ink. I have found that we are buying cartridges every month. Plus we hardly ever print in color yet the machine says the color needs to be replaced when we have rarely used it. Can't even print in black unless it says color is available. Now the printer has problems with it saying it has a paper jam and it does not have one.
Lousy networking for Win 7 machines, manual is wrong, "not our problem"
just another customer, Amazon
11 February 2014
Summary: I am very technically proficient in networking. Brother is not. I suggest anyone considering the MFC-7860DW read the one star reviews. Brother wants you use a USB cable between your computer and the Brother device to set up wireless initially. The software did not properly set up the wireless network using this method. I then attempted to use the front panel on the device to configure network settings.