Excerpt: We purchased another of these units and it has been ok, but the second one not so good as it crunches paper in the auto feeder when sending faxed or coping. The resolution is ok. The user instructions in the unit are not user friendly.
Excerpt: I have bought Brothers for years. First time I had to return a Brother. The feeder part of the scanner put a line down the center of the copy or scan. I cleaned the glass and cleaned the small strip. Once I did that the line was gone, but after that the line returned.
Excerpt: I've used Brother products for at least ten years now. I've always bought refurbished as well. The laser printer I had used for the last four years started to have drum issues and I figured for $20 more I could get an essentially new, somewhat better printer.I print .pdf files on a daily basis as...
Summary: I don't use this machine for a fax, but the machine is set to go to fax by default. I use the copier all the time and each time I hit start I get the double beep. Then I remember everytime I have to use the copier I have to push the copy button first.
Excerpt: This printer takes long to print. It "thinks" long before it sends anything. The users manual is minimal and online help isn't much better. Calling support is painful with the language barrier and frequently put on hold for long periods for them to ask someone with more knowledge.
Excerpt: Our other printer Lexmark was using too much ink. We printed only black/white, but color dried up. Staples suggested this Brothers (we had one in FL and were satisfied with it) This serves our purpose. Printing minutes and newspaper articles and coupons, etc. Very fast!
Summary: I am a big Brother fan, and usually have never had a problem with their products, but I couldn't believe this printer is only compatible with older Mac Os's, so if you have anything running newer than 10.6, this printer won't work for you.