Pros: When this thing works it works great. I've had no problems with any of the features on it as far as the scanner and networking. It also prints decently fast. Very simple printer to set up and use.
Cons: After a year of use the printer now jams practically after printing every page. Rarely I'm lucky to get off 10-20 consecutive pages to print. It has also started curling the pages a good bit. The manual says that the printer will automatically jam if the paper is curled greater than 2mm (I believe thats what the measurement was), but I don't believe this is the problem because if I print one page the printer will say there is a paper jam after that page prints when th...
Cons: Many features are available only through the Paper Port software, however I had to install this because it's software manager kept prompting me to purchase other products. It was essentially adware and would grab window focus away from whatever I was working on. To bundle such junk with an expensive printer is really unprofessional. You can google "paperport software manager adware" and see for yourself the many complaints about it. Unfortunately the installer has a d...
Summary: I have a Brother MCF8870-DW that we've used in our office for years and it's been a work horse and uses very little toner. I needed a smaller printer for an office that we just use occasionally and purchased this model since I was so happy with Brother. I am lucky to get 500 to 1,000 copies out of one toner cartridge with with model. I am only using genuine Brother cartridges and have tried both regular and high-yield cartridges with no noticeable difference.
Excerpt: Have worked with Brother office products in the past so I was excited to add this multi-function unit to our busy office environment. However, I was VERY disappointed when it came to the frequency with which we had to replace toner cartridges. We intentionally purchased the "high yield" cartridges, which are advertised as yielding approximately 2600 pages. However, in our particular situation, this was not at all accurate!
Summary: You have to use a strict sequence when printing envelopes. You have to click "Print" on your computer, then place the envelope in the manual slot, wait until you begin to feel it pull the envelope. If you don't do that exactly right, you get a jam message telling you to remove the drum/toner cartridge assembly and try again. When you do that, you may get the envelope along with a sheet of paper from the paper tray (?).
Summary: As soon as I plugged in the printer, I knew it was not going to work out. The cooling fan turns on as soon as you plug it in, and it will not turn off for 15 minutes (according to Brother tech support). They said this is necessary to cool the fuser. I haven't experienced this before with any other laser printer, and it's annoying as hell. I sent it back for this reason alone, it may very well be the best printer in the world if they hadn't designed it in such a way.