Summary: I have this printer but for some reason when I purchase new toners, it will not reset and the "replace toner" light stays on and will not print. I bought a new Brother original td650 and not some knock off. I had to call tech support to figure out how to reset that light. AS a matter of fact, I have been on live chat with them for the past 25 minutes waiting to get an answer.
Summary: I bought this item brand new from Amazon and I can only use it as a printer. I have a small office and needed an efficient copier for duplex copying. After reading the reviews, I thought this printer would suffice due to the cost and the functionality. Needless to say, it has been disappointing. As a printer, it works great. However, if you need to copy anything, it will continually have a paper jam.
Summary: The copier / scanner we purchased has been a problem. I had to pay a computer hardware consultant $125 to fix the scanner problem. He fixed it and now I am having the same problem. Guess I should have purchased HP. I think Brother's should solve the problem or replace the machine.
Summary: This printer/copier was simple to set up. Unpackaged, installed software, plugged in and it worked. Unit does duplex scanning and printing as advertised. It had all the features I needed for a relatively good price. Unfortunately, the moment I took it out of the box I knew I'd probably made a bad choice. The build quality is very cheap and flimsy. Cheap plastic, poorly fitted parts. This translated into issues the first time I used it.