Summary: Mine stopped working after two years. The warranty is 3 years, so I contacted ASUS through their online live chat. The service rep offered to email me the RMA info, but after waiting days, nothing came. The product is so outdated, I don't really want a refurbished one, so I gave up.
Summary: This is a great motherboard. This is my second one and the first one has been so reliable and is so packed with features that I searched out a second one when I needed to replace another brand's board.
Summary: Very simple to install and set up. I had mine built in less than an hour and this was only my first actual build. I spent more time trying to recover my old files from the same HDD I had from my previous computer which seemed to get misplaced during the OS setup.
Summary: This is a great motherboard. The reason for four stars instead of three is that the Raid support is a combination of software and hardware -- not fully hardware. This means that you cannot create a raid mirror after you install the operating system.
Summary: In the last several months I've used three of these mother boards with AMD Phenom quadcore CPUs to replace three family PCs. I've been happy with the board on each occasion. I've not had to contact tech support so I can't comment on that.