Reviews and Problems with Samsung SyncMaster 225BW
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Died After 46 Months, Okay Picture
P. Scott Pope "Scott Pope", Amazon
19 October 2011
Summary: One of the problems when reviewing computers and related peripherals is timing. By the time users experience the long term durability of a product, it is out of production. Hopefully, potential users can glean information on brand quality and the quality of lower-end products by specific brands if long-term reviews are available. In the case of the Samsung 225BW, the monitor failed 46 months after it was purchased -- less than four years.
Summary: I purchased a new Samsung 22" LCD monitor (model 225BW) on April 16, 2008. On July 13, 2008, my monitor failed and my first communication to Samsung about the problem was submitted through their web-based customer contact form. On July 20, 2008, I had received no response from Samsung and after searching their website, the easiest way to resolve this issue was to start a self-service in-warranty ticket.