Summary: Bought refurbished. Took a few days to hash out who would be responsible for RMA. I'm not sure who refurbish unit, but the 800 number on the ONE piece of paper that was shipped with unit said Newegg was responsible. Asus did step up and RMA'd unit.
Summary: Nice size and nice box, after that, it is terrible. The monitor adjustment directions come in a zillion languages and none of them are helpful. They took something that is very simple on every other brand and made it impossible to navigate easily thru the various adjustment settings.
Summary: POOR EXCUSE FOR CUSTOMER SERVICE !! Maybe I should send the other one back before I open it too !! NO SERVICE !
Pros: Good while it lasted !! Very good quality picture !!
Cons: RAPID REPLACEMENT !! Have talked to these people so many time ! Phone is just a waste of time ! There answer is we don''t have any in STOCK ! AREN'T YOU THE ONE WHO MAKE THEM ? BEEN MORE THAN 2 WEEKS !! I guess they will probably get some after the Warranty has EXPIRED ! Also have talked too them...
Rich audio... no, it's not rich, it's downright terrible
Twainn Mark "Mark Twain", Amazon
4 February 2014
Summary: The Amazon sales page claims "Built-in stereo speakers for rich audio quality while saving space" Sorry ASUS, you need to be honest and truthful with your advertising claims. You are well aware the speakers on this monitor are absolutely horrid. My cell phone has louder speakers than this monitor.
Cons: I received a malfunctioning monitor, grainy display. I own two other ve228 monitors and have not had an issue. I RMA this one and have been blamed with the damage. Absolutely horrible RMA customer service. Now I'm stuck trying to get in touch with someone who can help. I've been told over and ove...
Summary: I do not know if Asus or the company Asus used to send the rebate money played SCAM game or not? Did not honor the rebate as Asus said so, called the company who handles the rebate, told need Amazon Invoice in order to get the rebate.
Summary: It's very annoying to have a single bright blue pixel close to the center of the screen. Save yourself headache on contacting tech support and explaining the issue by spending few more dollars on another brand of LCD monitor.
Pros: Large screen. Good color!
Cons: Less than two months of ownership, there is a bright blue pixel on this LCD moniter. Contacted Asus and still waiting for reply.
Summary: pros: cheap (though not anymore) mediocre resolution for price (though not anymore) cons: Horrible blue/gray backlight leakage when the screen is "black", especially around the edges, but as far as 1/3 of the way around the edges. No displayport (not deducting stars for that one).