Summary: Keep your box! Most likely you will be sending it back to Acer within the 3 year warranty period. If it wasn't for the touch screen failure issues, this would be an easy 5 egg rating.
Pros: Screen image is amazing. Probably one of sharpest images I've seen on any monitor. The design where is rests on the desktop is very stable. The touch (while it works) is very nice. 3 year warranty (you'll need it).
Cons: Touch reliability. Out of two monitors, both have had the touch feature fail. The first one lasted about a year. The second was bad (1/4 of the screen dead to touch) out of the box. With this kind of failure rate, it's very hard to recommend this monitor.
Great when it works.........shipping out for repair again!
19 October 2014
Summary: Bought this item 7/2013, after the 30 day period (like right after) a line appeared in the screen, green line maybe 1/16 to 1/8 thick going horizontally across the lower portion of the screen. Did some testing, resets etc, wouldn't go away, replaced w/the old monitor & no line, so it was definitely the monitor.
Summary: The "kickstand" is stiff but rated to set the monitor at angle of 80 deg. to 30 deg. Mine was so stiff that when I had it standing up at 80 deg. and after about an hour it suddenly closed back up against the monitor and fell face flat on the desk, luckily no harm. I then put the monitor in the 30 deg. from horizontal position that I was going to use it in full time.
Pros: Monitor resolution, brightness, looks, and was recommended from a friend who owns the this monitor.
Cons: DVD only contains the worthless instructions for set up,colors needed to be calibrated
Summary: Can't really give a fair product review because the monitor was faulty out of the box touch only worked on the left side of the screen to be fair I cant blame acer because this monitor was mis-sold as new with damaged box when in reality it was an open boxed faulty return/refurb(This was confirmed by acer who told me serial number already logged with fault 1 month previous to my purchase) appears to have just been sold straight on with no Quality Control.
Acer Warranty 10p a minute and you will need to call them
steve millam, Amazon
5 April 2013
Summary: Had two of these now and both had dust or some foreign matter under the screen, VERY annoying especially when you know its there. Inspect carefully before you even turn the monitor on and i guarantee you will find the same. As a monitor though its not bad, i use keyboard, mouse and touch - buy plenty of screen wipes though!! will try for another replacement but i fear the manufacturing process (cheap) will mean the same problem.
Summary: Mein erster Eindruck zu diesem Produkt ist leider eher negativ. 1.) Die Touchfunktion funktioniert nicht richtig unter Windows 7. 2.) Die reflektierende Oberfläche des Displays nervt. Mag sein dass, das nicht anders geht - aber dies ist kein Monitor, vor dem man 8 Stunden / Tag arbeiten kann. 3.) Das sogenannte Handbuch ist die reinste Papierverschwendung.