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Acer-s231hl.22549964
7.2 out of 10

Acer S231HL

Acer S231HL The Acer S231HL is part of the company's thin S Read more

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Reviews and Problems with Acer S231HL

Showing 1-5 of 5
Overall 4
4.0

Customer service woes

Kevin L., Newegg
7 June 2014
  • Summary: The monitor wasn't bad, but it wasn't better or particularly cheaper than other brand.
  • Pros: The monitor came well packaged and was very good quality for the time it functioned correctly. The colors looked great and it looked great.
  • Cons: After less than 6 months of use the monitor broke completely randomly. Just in the middle of use it flicked off and came back on with severe screen issues on the right side. Customer service was unable to figure out how to fix it (they did the normal rounds with me). So, thankfully still under warranty, they said they'd fix it. My main hang up is that for an issue that is 100% their fault they are forcing me to pay for shipping it to their facility. Aside from the los...
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Overall 4
4.0

Dead Pixels

Trace R., Newegg
19 March 2014
  • Summary: Contacted Acer support, it's still supposedly under warranty (I pay all shipping expenses). We'll see what comes of it, but I'm not holding my breath.
  • Pros: Nice Picture, low cost.
  • Cons: A column of dead pixels after 7 months.
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Overall 4
4.0

User Review

Zachary B., Newegg
29 January 2014
  • Pros: The monitor is very cheap price and came with an hdmi cord among other connection types.
  • Cons: The monitor has problems with bleached out colors. My first experience using the monitor for gaming was Metro: Last Light which is a very dark game and no matter how much I played with the monitor settings I could not get it show black as anything more than grey even with the games gamma to the lowest. Another issue I had was that the monitor stand is so stiff too the point that I was completely unaware that it adjustable until I read online it was. Once you do get it...
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Overall 4
4.0

Terrible customer service...

Benjamin Zimbric, Amazon
5 June 2013
  • Summary: Monitor burned out after 3 months. Bad bulb. Have to ship to Texas to get it repaired. YOU PAY SHIPPING ON REPAIRS! Monitor was fine while it worked. Cheaply constructed but good picture. Viewing angle is terrible top to bottom. You have to be level with the monitor. Side to side is fine. What can I say... bought it on price and paying more for it now.
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Overall 4
4.0

Good Product, Poor Warranty

Amazon
12 August 2011
  • Summary: This is a great monitor for the price; the picture quality looks great and it's a nice, lightweight monitor. Buyer beware, however, that the warranty for this product does not cover shipping costs for defective monitors. I only had this monitor for two weeks before the screen went blank and I had to send it in for Acer repairs. The repairs were fully covered under warranty, however, they will not reimburse the cost to ship the product to them.
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