Summary: Probably will buy new in the future to ideally avoid issues.
Cons: Buying a refurbished monitor I guess comes with its risks. I purchased two of these monitors at the same time. The first one I opened had no bubble wrap padding which allowed the base for the monitor to freely to move around in the box and naturally was on the same side as the exposed LCD screen....
Summary: Two major problems I noticed immediately with this monitor: First, the stand is an absolute joke. As stated in the manual, you can move it a few degrees back or forward, but it settles in the same position, leaning a bit toward you.
Summary: All they have to do is put a little thought into to packaging and you'd get a superb product every time. Duh.
Pros: VERY nice picture and high res 1920 x 1080. NO dead pixels
Cons: I ordered two of these. Both were packed like the box would be handled with kid gloves. The base and the cords were all loose. Not meant for UPS or Fedex shipping. One came with VGA and HDMI, the other with only VGA cables. One had a bezel and base that looked like it had been taken out of a tumb...
Summary: I bought 3 of these and each one had a problem with the screen where a section of it I noticed during games had a circular indent and a bright crescent shaped light like backlighting along the sides of it. I don't know whether it was due to handling it too rough to get the base in, or not.
Summary: Now, when I bought this monitor the colors were perfect, it looked amazing but it was a pain to hook up until I learned you have to push on the fat part of the monitor on the bottom a bit to get the stand in.
Summary: This is a nice monitor but one big problem. Acer likes to put the power button and the control buttons on the bottom edge of the screen. You can't see what you are doing. You have 6 buttons and you have to feel your way around it. It is a problem.