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Zyxel BRG35503
9.1 out of 10

Zyxel BRG35503

Best Price at Amazon

Reviews and Problems with Zyxel BRG35503

Showing 1-10 of 120
Overall 2
2.0

Don't waste your Time or Money

FREDERICK B., Newegg
21 June 2015
  • Summary: This was a gift to my dad to use in his new house. Now I have to return it AGAIN, but won't be asking for a new one, just my money back.
  • Pros: Cheap. Doesn't work, but at least I didn't lose TOO much money.
  • Cons: First one was DOA. No connectivity, after an hour with Comcast, and them unable to ping the modem. Returned it, same exact issue with the second one. Status light will never stop blinking. I run my own IT consulting firm, so I know what I'm doing.
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Overall 2
2.0

Modem didn't work. worst experience with newegg

Debasish C., Newegg
19 June 2015
  • Summary: Please save your money
  • Pros: The modem no longer works with Comcast. Called Comcast and they confirmed that they are getting lot of issues for this modem. Comcast sent a technician and charged $40 for that. The manufacturer replaced the modem but the replacement didn't work. Informed newegg about the issue. As it was after 3...
  • Cons: Modem is not compatible
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Overall 2
2.0

Disconnects every few hours

Justin M., Newegg
11 June 2015
  • Pros: Cheap
  • Cons: After activation with Comcast, this modem worked fine for a few days, but then the connection would stop. When I checked the modem, there's a blinking status light (4th light in the front) and it won't re-connect until it's manually rebooted (look on Comcast's site for people providing the best r...
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Overall 2
2.0

Garbage

Jared H., Newegg
10 June 2015
  • Summary: Bought to save a few bucks over the Motorola that's compatible with Comcast. You get what you pay for.
  • Pros: Worked right out of the box on Comcast network after making a quick call with the MAC address. Smooth sailing for a couple months.
  • Cons: Stopped working after 2.5 months. Exactly as another review states, all lights are solid except for the blinking status light. This is not an issue on the ISP end...the modem is dead.
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Overall 2
2.0

worked good for about 4 months

Min J., Newegg
6 June 2015
  • Pros: cheap, and works good while it was alive.
  • Cons: short lived. Only worked for about 4 months. Then suddenly died at mid night last night. All other lights are solid, while the "Status" is blinking. Thought it was a Comcast cable problem. Called them and they dispatched a technician this morning. He tested my connection with two other modems (on...
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Overall 2
2.0

Don't bother

Ryan H., Newegg
18 May 2015
  • Summary: Cheap. It worked fine with Comcast but died 6 mos in. Three attempts with Comcast tech support, including a home visit, were unsuccessful. Comcast's assessment was that the modem failed. Other troubleshooting sequences were unsuccessful. Unable to ip in after failure.
  • Pros: Worked for 6 mos
  • Cons: Worked for ONLY 6 mos.
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Overall 8
8.0

UPDATE

MICHAEL F., Newegg
18 May 2015
  • Pros: Update---- turned out to be a Comcast problem that they finally fixed.Modem has been working good since comcast repaired line
  • Cons: Hard to find support but once you do they are good
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Overall 2
2.0

Lasted almost 6 months

James M., Newegg
7 May 2015
  • Summary: From reading the other posts and from my experience I would look at other modems first. Stopped working after less than 6 months of service.
  • Pros: Cheap
  • Cons: Not reliable and you'll end up purchasing something else quite soon.
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Overall 10
10

Works great

Shawn D., Newegg
6 May 2015
  • Summary: You have to call customer support to activate the device.
  • Pros: Compatible with WOW cable. I just had to call customer support and within 5 minutes, it was up and running.
  • Cons: None
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Overall 2
2.0

JUNK DO NOT BUY

MICHAEL F., Newegg
5 May 2015
  • Pros: PRICE
  • Cons: WORKED GOOD FOR 40 DAYS NOW RESETS ALL THE TIME. CAN GOT ON SUPPORT. JUNK DO NOT BUY
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