Excerpt: I give 3 stars only for the modem, since it is rather slow with my Mac Powerbook OSX and dialup connection. It is substantially slower than my old G4 computer with a build-in modem. The reasons for this are not known.
Summary: I'm totally pleased with this product! I'm using it on a 10-year-old Macintosh iMac OSX 10.4x, because recently I've had BIG trouble with the internal modem--hang-ups, very slow performance, confusion in both Mail program & browsers, etc.I already had the modem script in my Library folder, so I simply plugged the modem in & shifted the computer phone line to it. Then, after configuring it to my ISP in System Pref's, I opened Internet Connect, and it works perfectly!
Excerpt: The installation disc doesn't work on Windows 8 operating system. Brought it to the attention of the Staples technicien, who gladly downloaded an installation drive for Windows 8, and burned it to a disc for me. From that point on, it was a super easy installation.
Excerpt: I had difficulty setting up the modem initially but received assistance from the techs at Staples. I have used it several times now and appears to work well. I think a small case/bag that could be attached to the computer when not in use would be convenient and protect the product when transporting my computer. I like the USB cover and it would also be handy to have a blank clip on the product to keep it from becoming lost.
Pros: Easy to Use, Efficient, Quality Construction, Reliable