Poor quality, non-existing customer support from Trendnet
Alessandro Catorcini, Amazon
6 September 2013
Summary: I had issues from the get go with this card: it was very hard to install (the plate is about 1/8 of an inch too close to the board). Passed that, the OS does not want to behave with it: it recognized eight different modems out of it and is unable to install properly a driver for any. Contacting Trendnet customer support is like making a prediction with an 8-ball. Their responses are random and unhelpful. This card will go back within the next couple of days.
Summary: I have used other brands of modem cards but this Trendnet works wonderfully, installed easily, no software was needed even though it comes with software, plug and play found it right away and installed necessary files for it. I would recomend this brand modem to anyone who uses a dial up internet connection.
Summary: For a little over $11 it worked great easy setup and installation. Save lots of money not having to pay FedEx Kinkos to fax, they charge by the page. Works with my Ooma VOI I use *99 to decompress the call to fax and I'll fax 30 pages and up no problems.
Summary: Purchased from Amazon; Arrived well and installed OK. Test fax was good. After a few days all phone lines in house went dead. Technician traced it to the modem, even though computer was off. I can prepare a fax, have it all ready, then reboot computer, connect phone line, and hope to get fax sent within about 30 seconds, otherwise it kills phone lines again. Have disconnected it and tossed it aside.
Summary: this isn't something that you buy anymore, But I picked this thing up to run software to zap telemarketers that call my mother and try to bleed her of her money. it's on all day and night at her house with no troubles, I am really thankful I was able to find this item. Super happy with it and it's looking like it's going to keep working for some time.