Summary: Mine has been great, and while the colour of the unit was not really a big concern, the product shipped to me is actually white, including the housing and all cords. The LEDs are *bright* red, but mine is out of view so this is not a problem. I've been using modems since the early 1980s and can confirm that this one does everything exactly right.
Summary: This modem shows hundred of errors on the receiving end of a download over any hour or two. My Zoom showed only one or two errors per hour. I also can't easily use a serial switch when using two computers with this modem. If both machines are booted, and I download to one of them, I can't switch to the other computer and download by changing the serial switch. The second machine must be turned off completely and restarted before Windows XP will recognize this modem.
Summary: The modem work great with Windows XP et Windows 7, it's a well made product, with lot of protections against power surges. The software deliver with the modem is also very good. His bad side, it's the serial interface, so we need to rely on a USB to serial adapter to plug it on newer model computer.
Summary: I was looking for a voice modem to build an answering machine that emails voicemail to my smart phone including caller id and name. This is priced right and does the job, has not let me down once.
Summary: If you are still using Dial up for Internet connection, this is the modem for you. According to my client who is using it, it is the fastest connection he ever had. P.S. Don't forget to get the USB to serial adapter cable to go with it!!
Summary: I bought this to replace a USR business modem on our server. It is a backup for credit card processing should the internet go down. Installed on MS SBS 2003 without a hitch. Drivers installed easily and pc-charge recognized it right away and test good. Much less expensive then the $250 or so to replace the USR and does just as well a job.
Summary: I love this modem. It's serial, so it works just fine with my FreeBSD server. I use it with vgetty for voice, fax, and data. The only thing I wish this modem had was a speakerphone connection; other than that, it works beautifully, and by no means broke the bank, either!