Summary: Not worth the expense of a warranty return. Went cheap and got what I paid for. No more TRENDnet products for me.
Pros: Form factor is nice. Seemed to function normally until it died two days ago.
Cons: Noticed phone line in the house was seized up. Finally checked the modem and noticed it was so hot I couldn't pick it up. Disconnected modem and phone service returned. When I reconnected modem it wouldn't even register as a USB device. DOA.
Summary: Maybe it's bad luck, but both of these I had died, and the second one died exactly a day out of warranty.
Pros: Fairly cheap Worked in Windows 8.1 x64.
Cons: The first one I bought worked for about a week. Then it stopped dialing, and the light on it never lit up again. I had a replacement shipped, and that one worked for 1 month before it did the same thing- no dial tone, no more light. I tried different USB ports, and so I doubt it's the laptop I'm ...
Excerpt: set up on widows 7 pro x64 machine and works like a charm. didn't have to download anything. it was plug and play. works with the built in "Windows Fax and Scan" application. can't ask anything more from it.
Summary: Although the "Classic Phone Tools" application included with this modem works fine, this modem does not work with the built in Windows 7 "Fax and Scan" program. The program finds the modem but never send a fax out - it just hangs forever. TRENDnet tech support was not helpful.
Summary: For those of us out there stuck in the 90s sending/receiving faxes to/from our clients, I needed this for my new computer with no 56k modem. This did the job and worked well. I didn't even need the included software to set this up with my Windows 8.1 machine.
Summary: works so well that I bought a spare to keep on hand. I hope they don't stop making this for as long as fax is around, it's one of those things that I hate to support, but businesses are obsessed with using a horrifically outdated technology.
Pros: Finding a modem that will work with linux is a nightmarish task, but this one was plug and play! showed up in my debian install (pve-kernel-2.6.32-26) instantly as /dev/ttyACM0. Works flawlessly with HylaFAX and our fax to e-mail system.