Summary: I had purchased Netgear products twice before and was satisfied. I could not get this modem to work. I spent over an hour on the telephone with Netgear support and they couldn't either. But I don't believe that their support knows their equipment very well, they could only give me script type answers and when the script didn't work, they didn't know what to do. Really not a good experience. I returned the product.
Excerpt: A great quality product at a great price. Very strong service in the house. A substantial upgrade from our last modem. Even get a decent signal while outside in my car. Quite surprised by this! Would recommend this product for personal use.