Summary: I bought this mixer for my wife as a Christmas present on 2006. We were very pleased with it, especially how quiet it ran. Unfortunately, 3 years to the day later, it has died. While whipping cream on Christmas morning, it suddenly stopped and started smoking. This mixer has seen fewer than 20 uses, and most of them very light duty. We have a KitchenAid stand mixer that we use more often.
Summary: Bought this in Nov. 2008 and needed a replacement a year later. Clicking sound and lacks enough torque to mix anything effectively. Initially was very please with the product, but it's not built to last. Would classify our usage of the mixer as less than normal (twice a month average) on various items: Mashed potatoes, cake batter, and cookie dough. Expected better from Kitchen Aid.
Summary: I have the identical twin to this mixer (KitchenAid KHMQ9WH - differs in accessories only ) and used this hand mixer rarely, as my countertop KitchenAid big mixer gets the bulk of duty. However, after less than ten light duty uses over two years this hand mixer quit working. I can hear clicking of relay, but no motor. KitchenAid's replacement deal is as much at the original cost. This is quite discouraging and the device is out of warranty - it still looks brand new.
Summary: I bought this mixer in Oct 2007. I used it very infrequently, probably less than 1x/month - and on what was probably my 14th use, it would not start! As other reviewers have noted, there was no response other than a clicking sound when the power button was pressed. Since multiple people (on multiple review sites) have had this identical problem, I contacted KitchenAid even though the 1 yr warranty was up, told them that clearly there was some kind of defect in design or...
Summary: Bought this mixer for my Mom and it died the same way as described by others. It won't turn on or do anything. It was a good mixer when it worked but for the price it should last longer than a year!
Summary: After only about 6 - 8 uses the mixer will only click and has no display, which works out to about ten dollars per use. I came back to read the reviews to see if anyone else had the same problem, and it looks like I am in good company. This is not a reliable product, and was not worth the premium price I paid for it. KitchenAid should get Zero stars for this one.
Has anyone here repaired one of these mixer him/herself?
31 August 2009
Summary: Bought from Amazon ($59) August 24, 06. Died August 30, 09. Hadn't used it in 2 months when I took it out and nothing.... no display, dead. Two days later it lit up and worked... once and never again. So I conclude it's the digital control unit. Well, I emailed KitchenAid and they said being it was over one year that all they'd do was sell me a refurbished for $27. I don't know if that includes shipping.
Summary: I bought 2 of these mixers ~ 3 years ago. One for myself and a friend. I dont' use mine very much and she doesn't either. Both the switches went out on ours. Mine went out about 6 months ago and hers just went out. Motor wont' turn on - all it does is click. Before this I had an $8 GE mixer that lasted for over 30 years. This Kitchen Aide worked great at first... but once it stops you are out of luck. All the company wanted to do was sell me another. NOT IN MY LIFETIME!!
Summary: This mixer was the best hand-mixer I've ever used, but after one year of very light use, it one day failed to turn on. That's it...nothing. I liked this mixer so much I had gotten one as a gift for my daughter. After one year of not being used at all, hers wouldn't work right out of the box (and thus I learned never to store unopened, un-tested appliances past their warranty!).
Summary: I bought this mixer in June 2006 to replace a mixer I had owned for a decade or two. The KitchenAid worked fine for about two years. Then the nine speeds turned into one speed with no variation, no matter what setting I chose. A few months ago it simply refused to turn on. I tried it several times, and occasionally it worked. Now it is totally dead. Is two years a decent lifespan for a mixer? I don't think so.