Poor gasket design causes spindle to sieze after 7 or 8 uses.
Charles D. Parker "transported by books", Amazon
14 June 2015
Summary: I've now owned two of these. Unfortunately the gasket that keeps food from entering in and around the back of the blade into the spindle compartment is not sealing properly. As a result, sauces will get trapped inside and you can't clean it effectively without taking the screws out and cleaning...
Summary: I can't believe I went this long without this blender. I use it for soups and stews as well as making short work of avocados and a number of smaller dishes. I tried another brand but it was bulky and hard to use so I returned it and purchased the Dualit blender.
Nice while it lasted, but doesn't outlast cheaper alternatives
Disciple of Hugeness "Keep it HUGE", Amazon
11 November 2014
Summary: Bought this May of 2012 and this month the blade is just stuck in the shaft like some sort of bearing by the blade has run out of lubrication. I called dualit who referred me to a service center in New Jersey (I am in Hawaii) and they told me there are no serviceable or replaceable parts.
Summary: So far, after 1 week, it's really proving itself a very strong blender. We really like the high power, variable speeds, the "turbo" feature, and the excellent attachments (mixing cup, beaters, whisk, etc).
Summary: Worked extremely well for about 20-25 uses then the motor just went up in smoke. It shouldn't have. I didn't try to blend anything it shouldn't have done easily. Worse part was the response from their customer service department which came from England.
Summary: I received the Dualit Immersesion Blender as a gift. When I opened the package, it was missing the lower shaft. Dualit won't send a replacement part and they expect me to purchase the part locally (they won't ship from the U.K.
Summary: I bought this for my husband who loves to cook. He didn't realize how powerful it was until he tried to whip up some hot chocolate and needless to say...it was all over the kitchen. LOL.....He is very impressed.