Horrible Product and Worse Customer Service by Whirlpool
29 December 2014
Summary: This microwave stopped heating food after 13 months, one month past the warranty period. I called Whirlpool customer service hopeful that there would be something they could do to help me. Their solution was to offer to fix the microwave for me and give me another 1-year warranty for a cost of $297.
Summary: Button layout on touchpad is easy to read and familiarize with. The custom reheating feature works great for drinks, plates, and bowls of food and drink which need warming up. Two stumbles were mounting posts needed new drill holes in different spots than the old over the range model we removed,...
Excerpt: This is a mid price microwave and does a great job at heating food. It is super easy to clean. It has a large interior with a turntable and also a shelf for two tier heating. Never had any problems with it, but it is a bit loud.PerformanceI did not choose this microwave, as it came with my new home.
Summary: We have been using this microwave for a number of months now and really like it. We don't do anything too exciting in it but it heats stuff up and cooks popcorn perfectly! It also cleans up well and has a nice, well lit display.
Summary: Even though I measured the Whirlpool microwave I was replacing, this unit was an inch too big and didn't fit. When I tried to replace it, that's when I ran into a problem. The vendor didn't answer my emails and I had to get Amazon involved.
Lighter than the model it replaced. Very easy install.
Stephen Douglas "The secret formula to life i..., Amazon
14 November 2013
Summary: I was kind of concerned about getting an appliance through an Amazon seller, turned out to be 10 times faster than trying to get it through Home Depot... I spent 2 hours on the phone with home depot, getting disconnect, starting over, then they couldn't process our credit card...
Summary: this microwave is really noisy if someone starts talking while it is running i have to stop the microwave to be able to hear the person also from the day that i started using it keeps flashing 'door', when the door was securely closed. i am returning it today.
Excerpt: We are renters and had our old microwave crap out on us a month ago. So, we obviously had no choice in what was replaced, because our landlord was deciding that. When they first put it it, I thought it looked rather bulky.